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"Every single time I do a mobile order they forget something. Usually my hashbrowns. Ugh."
Phone: +17083969701
Address: 5443 127th St, Crestwood I-60445-1122, United States
Reservation, Booking
City: Crestwood
Website: https://locations.dunkindonuts.com/en/il/crestwood/5443-w-127th-st/338969
Monday: 04:00-22:00
Tuesday: 04:00-22:00
Wednesday: 04:00-22:00
Thursday: 04:00-22:00
Friday: 04:00-22:00
Saturday: 04:00-22:00
Sunday: 04:00-22:00
Dishes: 3
Categories: 5
Reviews: 624
This location really needs a revamp and lessons in customer service!!! Ordered a large and small hit coffee. Handed it out to me and as I 'm holding cups, I can tell they are not hot. I opened and sipped each. Small was cold. Lg was tempid. By this time they left the window, I tried to honk, no attention. I had to get out and knock on window. They come back, I tell them their cold. The guy looks at me and says no they 're not. I said I sipped them, they are not. He took them with attitude. When remade he comes back and says here No I 'm sorry about that, or a polite here you go, nope very rude about it. Please clean up the customer service at this location.
This morning (November 1, 2022), I went in to grab some snack bacon. However, when I got to work, I found out that my bacon was burnt. I hadn't been to this place in a long time, and now I can say I won't be back. I really wish I could show you just how bad this bacon was. It was terrible!
Many restaurants have been quite disappointing lately—poor coffee, inconsistent servings, weak espresso, and the like. However, this place is different! My latte this morning was exceptionally delicious; I enjoyed it so much that I finished it in just 15 minutes!
I visit this place daily, and my experience changes depending on the time of day. If you want to enjoy a consistently great cup of coffee, I suggest stopping by in the morning. The service is prompt, and the coffee is always top-notch! Book a table now
New guy at the drive through can?t even put a coffee lid on right. Now I?m cleaning up the inside of my car. Update: I have been back several times since then and the location has improved.
The parking lot has a few potholes, so be careful while walking. The staff taking orders can come off as somewhat indifferent. The donuts were nothing special; they were just average.
Excellent customer service , great coffee, and sweet goooodddiiieeesss, love it, and always bring my family and friends to this place,,,way to go y'all
Always getting hard hashbrowns, not even soft enough to bite. Then proceeded to give me not fully cooked hashbrowns Book a table now
This Dunkin' location often struggles with order accuracy and frequently runs out of iced tea.
Every single time I do a mobile order they forget something. Usually my hashbrowns. Ugh.
