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"Good coffee, quick service. Breakfast sandwich was ok."
Phone: (+1)8154192337
Address: 1826 West Reynolds St, Pontiac I-61764, United States
City: Pontiac
Monday: 05:00 -19:00
Tuesday: 05:00 -19:00
Wednesday: 05:00 -19:00
Thursday: 05:00 -19:00
Friday: 05:00 -19:00
Saturday: 05:00 -19:00
Sunday: 05:00 -19:00
Dishes: 2
Amenities: 2
Categories: 5
Reviews: 391
Went through drive-thru recently and ordered a signature latte and a bagel when I got to the window and tried to redeem my bagel for free, she scanned the QR code on my phone and then I paid. She then handed me my drink and told me to have a good day. I hadasked politely about my bagel and she looked confused then the guy came over and said oh I forgot to put on the bagel thinkingnothing of it they type it in and I scanned my QR code again. Then they told my total I showed them and said it was supposed tobe free with my purchase of the drink. They then refused to do anything when it was there mistake. I understand mistakes aremade but you should always try and make things right with the cust...
For my first and second time that I ever went to a real dunkin for coffee, I was super happy. My drink was made fast and it was amazing! I have a pumpkin season both times, and I can say that I was super happy with my first experience there. I want to go back there safely in the future and try out their other drinks.
Order coldbrew wanted to scan my app. Paid then tried to scan my app. She said it was to late. Also drink was made wrong. They need to get it together.
The Dunkin on Hart St. In Dyer Indiana is amazing. I go every day, I can't say good enough about the staff.
