I have occasionally ordered from Dunkin' over the past four years and have never been disappointed! The food is always fresh, the orders are accurate, and the staff provides friendly service. One memorable experience was when I accidentally placed an order through the Dunkin' mobile app, which charged me, but the order was sent to the wrong location. After realizing my mistake, I went to the Lingcroft shop counter and explained that I really needed the coffee despite the mix-up. Just as I was about to pay again, the manager, who worked at both locations, kindly prepared the coffee for me. Even though it was only $2, I was deeply grateful for his generosity. This truly reflects the excellent...
This morning, I ordered a bagel with extra cream cheese, fully aware that Dunkin' Donuts often skimp on their cream cheese, typically giving only a quarter to half of a proper serving. When the employee shouted, “everything bagel, extra cream cheese,” I took my order and headed to work. To my dismay, I found that not only did I not receive the extra cream cheese I requested and paid for, but there was hardly any cream cheese on one half of the bagel and almost none on the other half. This experience only confirms why I rarely go to Dunkin' Donuts; their portion sizes are disappointingly small and seem to be getting worse, and it feels like they prioritize profits over quality. It honestly fe...
I’ve been ordering from this Dunkin' occasionally for the past four years and have never been disappointed! The food is always fresh, orders are accurate, and the staff is friendly. I had an amazing customer service experience recently—after placing an order on the mobile app, which charged me, it was mistakenly sent to the wrong location. When I realized this, I reordered at the Lincroft store and mentioned I really needed my coffee due to the mix-up. Just as I was about to pay, the manager, who works at both locations, kindly comped my coffee. Although it was only $2, I truly appreciated his generosity. That’s what great customer service looks like!
I’ve found my new favorite Dunkin' Donuts since moving to the neighborhood, and it’s always a bit of a change. I’m quite particular about my coffee, so I was a little hesitant to try a new location, but I was happily surprised! The coffee was made exactly how I like it. The customer service was outstanding—everyone greeted me warmly with a friendly hello and a smile! The café itself is also very clean and welcoming. I’m excited to have discovered my new Dunkin' Donuts!
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I had a lovely experience at this Dunkin' after my trip to Thompson Park. There was almost no wait, and there was a lot of seating available, making it easy to find a comfortable spot. I recommend trying the regular coffee; the French vanilla tends to be quite sweet, but if that's your preference, it's a fantastic option. The staff were friendly and attentive—thank you!
I had an excellent experience at Dunkin' after my visit to Thompson Park. The wait time was minimal, and there was an abundance of comfortable seating. I suggest giving the regular coffee a try—although the French vanilla can be a bit sweet, it’s still a delicious option. The staff was friendly and accommodating, so I appreciate that!
The staff have been here for a long time and really know what they’re doing. They are efficient and keep the lines moving smoothly. I don't agree with Ward's review—give it a try yourself! I've never had an issue with my order.
Make sure to double-check your order. I'm baffled that every single time I visit, they mess it up. Their job is simple, yet they can't get it right. If someone orders a jelly donut, don’t give them a Boston cream.
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I go to this restaurant twice a week, and I always find the staff to be friendly and welcoming, with smiles all around. The coffee is fantastic as well, thanks to their top-notch water filtration system.
I visit this restaurant twice a week. The staff is always smiling and friendly, and the water filtration in the coffee is excellent.
