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"Restaurant was fine. Took over an hour for just coffee and a wrap. Everything was cold."
Phone: (+1)4408334382
Address: 32400 Vine St, Willowick I-44095, United States
City: Willowick
Website: https://locations.dunkindonuts.com/en/oh/willowick/32400-vine-st/358717
Monday: 05:00 -20:00
Tuesday: 05:00 -20:00
Wednesday: 05:00 -20:00
Thursday: 05:00 -20:00
Friday: 05:00 -20:00
Saturday: 05:00 -20:00
Sunday: 05:00 -20:00
Dishes: 1
Amenities: 7
Categories: 5
Reviews: 370
This dunkin used to be decent, but recently it looks like a bunch of teens have started working here and dont know how to make the drinks properly. The frozen coffee is just straight up coffee with barely any cream, sugar and syrup and its not blended well. The food is usually fine just the drinks have been really disappointing lately, especially the frozen drinks. I hope the manager or whoever runs this place, can properly train the employees in the future.
The service was very slow and it seemed very unorganized. I feel bad for the girl at the register who seemed to not know very much about how to work the POS system or about the menu, I'm assuming she was new, and probably not very well trained. She seemed flustered in the morning rush. I won't come back to this location if I can help it.
This was the second time with this driver and he was just as nice as the first time especially early morning. I'm glad I got him again. Food was also very good. Thank you
Nick working the drive thru always on his A game. Drinks have been more consistent; food is warm.
Restaurant was fine. Took over an hour for just coffee and a wrap. Everything was cold.
