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"Cup was over half foam. I was the only one there and it took forever. The kid in the drive through didn't seem like he had been trained"
Phone: +15152781218
Address: 5300 NW 86th St, Johnston I-50131, United States
City: Johnston
Monday: 05:00 -19:00
Tuesday: 05:00 -19:00
Wednesday: 05:00 -19:00
Thursday: 05:00 -19:00
Friday: 05:00 -19:00
Saturday: 05:00 -19:00
Sunday: 05:00 -19:00
Dishes: 1
Amenities: 5
Categories: 5
Reviews: 192
Basically felt like a Starbucks experience. We ordered dark roast coffee another drink, then paid (bill tip) and waited. Little while later our other drink was ready and we find out (they waited until then to tell us) they are out of dark roast and just have regular. Why didn't one of 3 employees ,standing around chitchatting, check right when it was ordered? Super unprofessional to proceed to wait until last minute to tell us they couldn't fill our order. Annoying they didn't offer refund or anything just regular. Other drink wasn't full either. Whatever. Shop looked clean and other drink we ordered tasted ok (not great too much milk) but for the money, meh customer service, and disappointm...
This is my local Dunkin, so I'll start off by saying this is the location I'll continue going to since it's so convenient. The drinks are always perfect. The inside is nearly always nice and clean. However, some of the staff seems unkind or has a negative attitude, even when I'm overly kind to them which isn't my favorite. The donuts are iffy depending on the day. Some days they're soft and perfect, other they're tough and crunchy and I go there at the same time each time I go around 7am. They get behind on pickup orders frequently, so even if you order ahead, you still might have to come in and wait awhile for your order. Today they seem to have a manager on site who is very friendly and ki...
I really like their doughnuts. The staff and service at this store is ridiculous, however. Expect a long wait and that their staff will barely acknowledge you. They STILL have the stupid glass barriers up inside, which makes communication with their staff difficult.
This place should be avoided. They are so slow! I have been here multiple times and it is the same every time. Drive up lane is terribly slow. They need new management. Today with 3 cars in front of me, it took 15 minutes to receive my order.
Cup was over half foam. I was the only one there and it took forever. The kid in the drive through didn't seem like he had been trained
