I was reading the reviews for this location after 3 others were either closed or out of product. But despite the reviews I was surprised to see that the service is actually at a satisfactory level even going above and beyond Ignacio showed profecialism and exceptional service to a location that has bad reviews. After this visit I will definitely keep going to that location.
Dunkin' Donuts - Table reservation
60185 West Chicago, United States Reservation"Jacob was really nice and friendly, but the other employees were rude."
Details
Phone: +16302939054
Address: 60185 West Chicago, United States
Reservation, Booking
City: West Chicago
Opening hours
Monday: 04:30 -20:00
Tuesday: 04:30 -20:00
Wednesday: 04:30 -20:00
Thursday: 04:30 -20:00
Friday: 04:30 -20:00
Saturday: 04:30 -20:00
Sunday: 05:00 -18:00
Statistics
Dishes: 0
Categories: 5
Reviews: 265
Address
Reviews
I have read the reviews for this place after 3 others either closed or from product. But despite the reviews I was surprised to see that the service is actually at a satisfactory level, even over and over Ignacio showed professionalism and extraordinary service to a place that has bad reviews. After this visit, I will definitely go to this place.
I order a medium cold Caramel Craze latte at least three times a week, and I have never received one like the one I got from this location today. It was obvious I only got half a cup. Are you serious? On top of that, you charged me extra for no ice. Terrible customer service.
It's an average dunking donates but what makes it bad is the location. It's not as easy to get in and the drive thru is very small and uncomfortable. The whole parking area is just to small. Everything else is fine and the workers are really nice there. Book a table now
I went to Dunkin' Donuts this morning to get coffee and donuts for my kids. I ordered a coffee for myself, but it looked like they had spilled coffee all over it. It was so disgusting that I couldn’t even drink it! Such a waste of my money!
This seems to be the only Dunkin to get my coffee right every time! I live in-between 2 and have tried them both… Even if I have to drive past my house.. I’m always choosing this one! Not exaggerating!
This is our favorite location. There's a young man nicknamed Chino that works the drive thru that is so awesome. He's so respectful and friendly. We love when we get to see him!
Jacob Is extremely kind and honestly has provided me amazing experiences time after time one of the few people you will see give good service. 10/10 recommend. Book a table now
Dude in the drive thru today was super nice! Don’t get that often especially with the route 59 location!
Jacob was really nice and friendly, but the other employees were rude.
Book a table now
Categories
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Popular Breakfast
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Restaurants
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American
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Donuts
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Coffee
Amenities
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Outdoor Seating
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Parking Area
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Drive Thru
- Table reservation
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Restrooms
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Takeout
- Reservation
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