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"Great food , service and atmosphere."
Phone: (+1)4102965500,(+1)4437448000
Address: 75 Main St, Reisterstown I-21136-1215, United States
City: Reisterstown
Website: http://www.elgranpollo-md.com/
Monday: 10:30 -21:00
Tuesday: 10:30 -21:00
Wednesday: 10:30 -21:00
Thursday: 10:30 -21:00
Friday: 10:30 -21:00
Saturday: 10:30 -21:00
Sunday: 10:30 -21:00
Dishes: 7
Amenities: 4
Categories: 5
Reviews: 576
Customer service is awful. We ordered online, I picked up the food and realized when we got home we were missing 2 sides. We called them to let them know and they told us to come pick up the sides. My husband drove back out to get them and they just stared at him like they had no idea what he was talking about and then angrily put the sides in containers. They messed up but are angry with us? There are way too many great places to eat in Reiaterstown to deal with being treated poorly by staff.
I eat peruvian chicken 2 to 3 times a week and this is the first time I was charged 2 more for an all dark whole chicken. Let's not get greedy now smh
Food was a 10/10 I had a chicken steak quesadilla. It was very flavorful! Also service was friendly with a very clean atmosphere. Will be
Great food, great value, friendly employees! Highly recommend the El Gran Pollo salad.
