However, it wasn't just his rude demeanor towards me that was troubling; the way he spoke to a fellow employee was downright disturbing. Although I didn’t know the context, I witnessed the manager yell at another employee to the point that it felt like harassment. He shouted, "YOU ONLY NEED ONE, ONLY ONE, THAT’S IT!" His tone reminded me of how Gordon Ramsay speaks to kitchen staff on TV. I was taken aback by the fact that this manager would address another employee, let alone another human being, in such a demeaning way—especially in front of customers. I would never treat a colleague like that, regardless of their position.
This individual clearly seemed overwhelmed and frustrated, as evi...
Yes, I went there the other day went through the drive-through and had to go back because they forgot tortillas. Then I went today to try one more time and ordered online and realized they didn’t give me My drink had to go back in and the other drink that they gave me was wrong got home and realized I didn’t get half of my order. Will not be going back there.
Management is the problem . Place has potential but it's actually filthy. Coming from someone who has worked there. The store is ran by kids. Raw chicken fell all on the floor and drain and Jose said to still use the chicken. Not to mention the infestation they used to have with rats .
The meal was great,very tasty ?Parking: The time I went about 2:30 p.mIt was not crowded at all so there was parking availableKid-friendliness: No kids while I was thereWheelchair accessibility: Did not see anyone in a wheelchair, but they do have flat ramps
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I'm writing a review for the restaurant near West Covina Plaza mall. I witnessed a cook stepping on the grill while cleaning the hood, which I found really disgusting. I haven't returned since that experience.
I ordered the avocado burrito, which was great! I also got a salad and a refreshing drink. Everything was delicious. Can't wait to go back!
Always get ?on the extra chicken and we always order and pay ..could be better,just saying ???
The floor restaurant is filthy. The morning manager is rude. Poor sanitation when preparing
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Best Pollo Loco I've ever been to this is top of the notch. Kindest people
Food is always great. Service a tad slow. Atmosphere is uninspiring.
20Pc Fire-Grilled Chicken Dinner
Chipotle Chicken Avocado Burrito
16Pc Fire-Grilled Chicken Dinner
12Pc Fire-Grilled Chicken Dinner
10Pc Fire-Grilled Chicken Dinner
Homemade Tortilla Soup (Large)
Classic Chicken Tostada Salad
Double Chicken Tostada Salad
Double Chicken Avocado Salad
Grande Avocado Chicken Bowl
