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"I love this place. My dogs love their chicken. And I love her house Salsa. More importantly, they are also very generous with their salsa."
Phone: +19098602127
Address: 1220 S Diamond Bar Blvd, Diamond Bar, CA 91765, United States
City: Diamond Bar
Website: https://www.elpolloloco.com
Dishes: 10
Amenities: 4
Categories: 5
Reviews: 1563
Worst in the chain I 've found yet. Franchisee cheats on size of chickens...comes out overcooked and dry-as-bone nasty see pics of tiny wishbone and wing. Wing was skin over bone...so they threw on another. I guess they thought two un- eatable wings was better than one un-eatable wing. Da! Salty to the max...didn 't really even taste like Polo Loco 's recipe. Mac and cheese was watered down soup. Very disappointing! No Jalipanios! Asian peppers instead. On my top 10 Worst restaurant list.
Dedicated hard working staff. Keven who should be in his early 20?s really went all the way to ensure that I?ve a selection of my choices. Being from NY he took time to know me and suggest food per my palate. Hard working, dedicated and sincere staff like him make business establishments successful. Next time I ever come across El Pollo Loco, it will be because of the customer service Keven provided. Good luck and best wishes Keven!
Food was Delicious ! Customer service was great! I was even given back my coupon to use upon another visit! Diamond Bar's El Pollo Loco is clean customer service is awesome!
Very clean and organized. Even the decor of the restaurant was nicely done! Especially under these times with the regulations and seats blocked off.
I love this place. My dogs love their chicken. And I love her house Salsa. More importantly, they are also very generous with their salsa.
