I highly recommend Marco for his friendliness and efficiency. The two delicious chicken avocado tacos he prepared for me were exceptional, truly setting him apart from the rest. I visited today and ordered these tacos after a client from my salon specifically recommended them. When I asked Marco if he was a manager, he told me he wasn’t yet, but he’s working towards that goal. If any Pollo Loco franchises are looking for a manager, they would be lucky to have Marco in that role. -Christine, Granite Bay
I ordered a three-piece chicken meal at the drive-thru at 5:15 PM on Saturday, September 24, 2022, but only received two pieces instead of three, even though I paid for all three. The drive-thru was not busy, yet I still had to wait to place my order. I should have checked my order before leaving. There were four employees working, but they still couldn't manage to read the order ticket correctly. It was a frustrating experience, especially since the restaurant wasn’t crowded.
Always have good meals and experiences here. Their food is great for the price! Staff have been friendly whenever I visit, the drive thru line moves quickly enough, and the food is always hot and fresh. I don?t live the closest to here, but it?s usuallyworth driving past the Taco Bell/Del Taco/even Adalberto?s/Carolina?s/CA Burrito to eat here. Lately their family meal deal hasbeen our go to. You get hella chicken and sides for only like $14. Can?t beat it!
I tried the drive-thru for the first time and was a bit hesitant to place an order because the place looked run-down, and I thought it might be closed. However, I decided to get a $5 quesadilla meal. When I got to the window, the woman there was very friendly. I took my food and left, and I have to say, it was really delicious!
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Every time we order from this restaurant, there seems to be an issue, or we end up with someone else's meal. Furthermore, the chicken we received was not very appealing, primarily made up of dark meat and tendons. Whenever we choose a vegan option, they somehow always include actual chicken instead.
The chicken is expertly seasoned and exceptionally tender. Although the pinto beans are a bit bland, the black beans are a much better choice. Overall, it's a fantastic meal, and the price is quite reasonable as well—just $10 for a three-piece chicken meal.
This is good home-cooked food. The prices are great. If you can get a coupon which are readily available. There are plenty of choices. Customer service is very good. And the food is always fresh. I highly recommend this place!
What an amazing place! It was impeccably clean, and the food was delightful. I did have a small issue with the BRC burrito, but it was handled quickly and to my satisfaction. This restaurant definitely deserves FIVE STARS!!!!
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I had the lunch combo which included three street tacos, chips, and a soda. The price was great. Just a heads up, you'll need to request condiments as self-service is no longer available.
The chips were stale, the tortillas in my tacos fell apart, and there was no salsa provided.
12Pc Fire-Grilled Chicken Family Meal
16Pc Fire-Grilled Chicken Family Meal
8Pc Fire-Grilled Chicken Family Meal
Pork Carnitas Stuffed Quesadilla
Chipotle Chicken Avocado Burrito
Homemade Tortilla Soup (Large)
Classic Chicken Tostada Salad
Double Chicken Tostada Salad
Double Chicken Avocado Salad
Shredded Chicken Quesadilla
