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"Slow service. 2 adults 1 child. Over 2 hours for 1 appetizer and 3 meals."
Phone: +17147618155
Address: 5995 Katella AveCA 90630, Cypress, United States
Reservation, Booking
City: Cypress
Website: https://www.eltorito.com/
Monday: 11:00 -22:00
Tuesday: 11:00 -22:00
Wednesday: 11:00 -22:00
Thursday: 11:00 -22:00
Friday: 11:00 -23:00
Saturday: 08:00 -23:00
Sunday: 09:00 -22:00
Dishes: 10
Categories: 5
Reviews: 1218
Arrived at the restaurant at 10 am I reserved a table for 5 in the bar area (I’ve been going there for years so I requested a certain table)so the lady walked is to the bar and the table I requested was occupied by someone else I then asked what happened to my table I requested I in turn found out that the manager had seated these at a resevered table which was marked reserved!lack of communication on the manager I heard he does what he want at the customers expense not good so beware on any request you my want !
My friend and I come to El Torito and the service is usually very good. This time we were seated right away, but we had to wait quite a bit for the waiter to come take our order for drinks and for food. Normally, I get the shrimp fajita I did not have nearly as many vegetables in my shrimp fajita. I was very disappointed in that. The drinks were good. The service could use some improvement. Also, when the waiter brought the machine to take my payment, he had already pre-selected 20% gratuity. 
The floors were slippery and sticky! The tables were so sticky that we had to cover it with napkins to be able to stay and eat. The servers were ok with a few exceptions. The food was good but we were wondering about the kitchen’s hygiene the entire time… if they can’t even get their seating area clean! Very disappointing! We are not going back.
Brunch selection was good. Service was great. Only suggestion is they should offer pricing options without the bottomless mimosas and for kids. $37.50 is a little pricey considering it’s your traditional breakfast with simple Mexican entrees. Book a table now
It seems that they didn't have enough people to take care of customers and if it's buffet, it's ok. However, if you order from the menu, it will take for longer time than what we expected, and many of us just got food from buffet.
Server passed our table many times and wouldn’t stop at ours unless we asked him for stuff. Been there every weekend and hadn’t had a disappointing experience until yesterday.
Great service by our server Eddie. There’s no table in the bar area for happy hour we had to stay in the patio area.
Made it very clear we were there to celebrate a bday numerous times and she was never recognized. Book a table now
Our server was the best we ever had at el Torito, he was right on. food was very good too
Slow service. 2 adults 1 child. Over 2 hours for 1 appetizer and 3 meals.
