I have never had any issues with this restaurant until today. I ordered two meals but only received one. My boyfriend called the restaurant, they apologized and promised to deliver the missing item. However, almost an hour passed and nothing arrived. When he called back, a woman at the restaurant claimed the order was already outside. He went outside but found nothing. She then called back with a rude attitude, accusing us of not answering calls or texts from the driver who was apparently waiting outside. We had received no calls or texts. My boyfriend went outside again, searched up and down the block but found nothing. It was frustrating as we live just a quick 5 minute drive from the rest...
I've never had a real thing with this restaurant until today. I ordered two meals and received only one. my friend called the restaurant, they apologized and said they would deliver the missing product. almost an hour goes and nothing. he calls the restaurant, the woman tells him that the command is out. he's going out, nothing. then she calls back with a whole setting and said the driver sits outside and sms without answer, and he will get a ticket. we didn't get a call or text. my friend goes outside again. he's going up and down. the boldness. we often order from this restaurant. we live a short 5-minute drive from the restaurant. we should have received this order within 30 minutes. and...
I have to say, this has been the best food I've had in a long time. I recently ordered catering from this restaurant and the food was so delicious that I had to go back last night. The mashed potatoes were incredibly creamy, the fried calamari was tasty, and the Chicken Cordon Bleu was delicious. Their mofongo was the best I have ever had, made with sweet plantains, green plantains, and yuca. But the highlight was definitely the Churrasco, which was phenomenal. Words and pictures cannot do justice to their food - you have to experience it for yourself. The service was exceptional, prompt, and attentive. The best part was being able to enjoy a late Saturday dinner with my daughter and nephew...
This restaurant, originally Puerto Rican, has changed hands several times and is now run by people of Dominican descent, resulting in a change in the culinary offerings. The staff does not play music that reflects the community's tastes, which can be frustrating for customers. A 16% tip is automatically added to the bill by the waitstaff, and additional tips are solicited when paying by card, even for takeout orders. The new management and cooks do not live up to the standards of the past. Another restaurant in Brooklyn receives better reviews for their food and service. It may be worth trying them out and leaving the Queens location to fade away.
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I heard they remodeled and or got new owner's. My friend was going for breakfast and invited me. I decided to check it out. Haven't been there in a while. The music was awesome. We had Mangu with eggs and cheese and onions. Very delicious and filling. I had morir soñando with less ice how I like it. My friend had Chinola. They kindly let My friend sample the goat. We had to show our vaccine cards to dine in. They have a bottle of hand sanitizer at each table.
They are very expensive they never want to accommodate customers the staff always have an excuse to charge more and they don't want to hear you. I've been there a few times and evweytime I go I get charged different price for the same thing with different staff
Hit or a miss. We ordered on New Years eve and everything was fresh and amazing.We ordered this weekend and we felt like the food was sitting there for a while.
3 Cuban sandwiches ordered. super dry! barely mayo. pork was dry and overcooked. looks old. only dry!
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Caribbean cuisine served, with great hospitality, with trips corresponding to the service.
I had the cheese mofongo and it was delicious! great service as always!
