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"Took to long for delivery they said it will be done In 19 min it's already been an hour"
Monday: 10:30 -24:00
Tuesday: 10:30 -24:00
Wednesday: 10:30 -24:00
Thursday: 10:30 -24:00
Friday: 10:30 -01:00
Saturday: 10:30 -01:00
Sunday: 10:30 -24:00
Dishes: 2
Amenities: 3
Categories: 4
Reviews: 7
I recently moved to Ennis. Halloween night, we ordered and it took 2 hours, but food arrived hot and delicious. We ordered again tonight. I placed the order online at 5:27pm. I knew it would take awhile based on my last order. At 7:03pm, we received a call from the delivery driver saying she couldn't find our address. I let her know the Domino's app showed our address. She then said she found it on Apple Maps and was on her way. At 7:22, she had still not arrived, so I called the store and asked for a refund. The man who answered said I couldn't get one because she was in our neighborhood. I said that I would be calling back for a refund if my food was cold. At 7:35pm, still no pizza. I call...
Domino's Pizza count your days... Wednesday I placed an order at 10:49am For a scheduled delivery at 6:30 on the damn app. Now granted we have some Inclement weather but I called the day before and confirmed they was going to be open but anywho at 330 I decided to call because something didn't resonate in my spirit... so I called the dominos In ennis and stayed on the phone for a little over 2 hours because I never got a call or an email to confirm if I would get my damn pizza so I called The headquarters of dominos they confirmed my order and said everything looks fine and I got Confirmation via email... fast forward to today this people done charged me 2x. Called the corporate office again...
Called to order ONE item and was put on hold... I gave up after 15+ mins of waiting. My boyfriend calls from his phone, he doesn't have to wait very long, and places the carry-out order. We drive to domino's only to find THE STORE IS CLOSED!!! The sign on the door shows they should have been open. 15+ min wait to place order, hang up, call again, get to Domino's and it's closed. How in the world was our order taken and placed at a location that was closed? Domino's, what a mess.
We didn't get our full order delivered and called twice for them to deliver our stuff and they wouldn't. Then when we called two days later to reorder and get it corrected Dustin refused to fix it. I was even going to pick it up. We get bad service often from Domino's and they forget things often but most times they can fix it to some extent. Not fixing at all this time? I'll take my business somewhere else where I don't have to worry every time what they will mess up this time.
Took to long for delivery they said it will be done In 19 min it's already been an hour
