After more than an hour's wait after ordering our pizza, we never saw it. Sitting there with one drink each, we eventually noticed that other nearby customers who had arrived after us were being served. I went to the counter to ask politely how our pizza was coming along, and the woman looked confused. She tried to convince me that we had asked for a thin-crust sausage pizza. I told her no, we had ordered a vegetarian deep-dish (we don't eat meat). I had to tell her this three times. She finally … – show
Nice location, great food, average service (depending on which waitress/waiter you are lucky enough to get). We arrived around 3:30pm on a Saturday afternoon (kinda of between lunch and dinner). There was still a long line, and waited over 30mins for a table. Be prepared to wait longer if you plan to go at prime hours. Once we were seated, the restaurant was apparently half empty (they were extremely short on hands, with only two waitresses). Then the funny thing that happened next was that w … – show
Lovely server and manager but our pizza was delivered to the wrong table. It’s 30 minutes for a pizza here so keep on top of your servers! Manager comped our order but there were only four tables outside and one was having dessert. How could they get it wrong? Frustrating. Yummy pizza but there was way too much cheese and it got rock solid after we each had a couple slices. Great Cubs paraphernalia inside!
I order through the app and twice I have received cold pizza late. The last time they offered a free replacement because of an order mismatch and promised to get out to me as soon as possible. One hour and twenty minutes later it arrived warm, not hot. Their pizza tastes great when hot but the delivery is pathetic.
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This is the worst Lou Malnati's location. They burn the butter crust, making it taste like ash, and they are consistently late with deliveries, even when I schedule a specific time. It's just terrible.
Extremely mediocre deep dish, obviously mass manufactured ingredients assembled to order. I had it once, which was enough to never again.
Pizza is, if course, great, and the bruschetta is fantastic. Love getting large pizzas so we have leftovers for two days.
Was told an hour and a half, so we left to a competitor. Called us 25 minutes later after walked to another location.
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Authentic Chicago pizza! Best crust ever! Get a salad with the sweet vinaigrette too!
Their pizza is the best. Fast delivery and well-mannered workers.
House Salad Family Size (Serves 4-5)
Thin Crust Cheese Pizza Extra Large
Small Gluten Free Thin Crust Pizza
Thin Crust Cheese Pizza (Medium)
House Salad Medium (Serves 2-3)
Thin Crust Cheese Pizza Small
Thin Crust Cheese Pizza Large
