I love the subs at Firehouse and the staff at this location are always friendly and hardworking. Even when they are short-staffed, they always try their best to provide fast and friendly service. I appreciate their efforts and always enjoy my visits. It can get busy during lunchtime on weekdays, so be prepared for a wait. This location is one of my favorites in ABQ, second only to the one in Cottonwood. If you haven't tried their subs yet, ask the staff for recommendations based on your preferences. Firehouse also no longer offers large sodas, which may not be the healthiest option, but shows their commitment to creating value. Thank you to everyone at the Academy location, keep up the good...
I had two simple sandwiches to he made an hour before close and they took awhile so I asked them how much longer on the subs politely, just checking in, after that not only was my gf pickle tucked weirdly under her sandwich being crushed (because he was making hers at the time) but also there was a HUGGGE hair across the whole sandwich that my gf bit into....are you SERIOUS that is straight up RUDE and disrespectful! Never trusting this place again with customer service... it ruined my gf's whole night and I kist wanted her to have a happy meal ?????
Just like many fast food restaurants today, this place couldn't get my order right. How difficult is it to read a simple ticket? I asked for a child's turkey sandwich with lettuce, tomato, and mayo. What did I receive? Just bread and turkey, nothing else. I realized this when I got home. The manager's solution was for me to drive across town to have them fix it. Get it right the first time. Maybe start by letting go of employees who can't read.
Like so many fast food joints today they failed to get the order correct. How hard is it to read the ticket? I simply ordered a childs Turkey, lettuce, tomatoe and mayo. What did I get? Bread and turkey! NOTHING ELSE. Found out when it was delivered at home.Then the manager wanted to know if I wanted to burn more gas and drive across town so they could make it right.Gey it right the first time. Start by firing the kid who can not read.
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It's unfortunate that their personnel schedule caused the low rating. When we got there, it looked closed because chairs were up and no open sign. When we asked if we could dine in we were told that since there were only three employees, they were notallowing dine-in and maybe even considering closing early (posted time 9pm). They also forgot to toast the wife's sandwich.
it is regrettable that their personal plan caused the low assessment. When we arrived there, it looked closed because the chairs were high and no open sign. When we asked if we could dive into us, we were told that they hadn't been allowed to dive in since only three employees and maybe even early (posted time 9pm). they also forgot to ruin the sandwich of the woman.
It is unfortunate that their personnel plan caused the low evaluation. When we arrived there, it looked closed because chairs were open and no open sign. When we asked if we could dive into us, we were told that, as there were only three employees, they could not allow and maybe even early (posted time 9pm). You also forgot to ruin the woman's sandwich.
The crew here is AWESOME! They go the extra mile to make the order right and the experience great! Store is clean and comfortable to be in. There is a noticeable difference from what it used to be. Thanks guys!
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The first time here. The worker gave great details about the choice of sandwiches. Gluten Free choice of bread. I have the vegetable sub. All right! All our parts were roasted and delicious!
We were waiting immediately and politely. The sandwiches were well prepared and the dining area was spacious and clean.
Grilled Chicken Breast Sandwich
Smokehouse Beef & Cheddar Brisket
Grilled Chicken Firehouse Salad
Fire House Steak And Cheese Sub
Italian Grilled Chicken Salad
Salad-Firehouse Salad, Plain
