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"Everything was great but around the drink area needed cleaned up it was kind of messy. Food was good had turkey bacon club, chips and drink."
Phone: +17122565677
Address: 3815 Metro Dr, Council Bluffs, United States
City: Council Bluffs
Website: https://www.firehousesubs.com
Monday: 10:30 -21:00
Tuesday: 10:30 -21:00
Wednesday: 10:30 -21:00
Thursday: 10:30 -21:00
Friday: 10:30 -21:00
Saturday: 10:30 -21:00
Sunday: 10:30 -21:00
Dishes: 3
Amenities: 2
Categories: 5
Reviews: 523
I called to order 4 sandwiches for the guys at work and the woman who answered the phone was extremely rude. I tried to ask if they had brought back their tray from various hot sauces, and she told me no what is not a big deal. I asked if they have any sauces that I could order with my sandwich and they grunts, list you want to order a sandwich or not? Since FH got rid of her hot sauces, I was hesitant to get something, but my mind is definitely after this.
The customer service and the quality you get here are amazing. I have to give these guys a big scream. Yesterday I set an order, loaded my son into the car and while I returned from my road, I discovered a flat tire. I called and asked if I could get a refund and they gave me no problems at all, as most places do these days. Good job! my tire will be replaced now and I will be back soon?
First timer and definitely not a last timer! The BBQ Brisket was amazing! The service was top notch... everyone seemed to be in great mood! I have to watch my KC boss's game and the place was clean.... was a long time since I had a lot of experience while I came out!
One restaurant I worked for that genuinely cared about the customer experience. I know I can come here and trust their quality. Sanitation is their top priority and you can never go wrong with cherry limeade and sprite!
Everything was great but around the drink area needed cleaned up it was kind of messy. Food was good had turkey bacon club, chips and drink.
