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"Very poor service. with doubke standard. There is racist waitress very rude and sacastic to us, just because we are Asian? Not recommebded."
Phone: +41414120303
Address: Unter Der Egg 10A, 6003, Luzern, Switzerland
City: Luzern
Website: https://www.fondue-dupont.ch/
Monday: 17:00-23:00
Tuesday: 17:00-23:00
Wednesday: 17:00-23:00
Thursday: 17:00-23:00
Friday: 17:00-23:00
Saturday: 14:00-23:00
Sunday: 14:00-22:00
Dishes: 24
Amenities: 21
Categories: 5
Reviews: 1186
There is a very , very rude with bad attitude female service staff in this restaurant. (there are 3 female staff with 2 having similar size, . Among these 2, the one who is slightly higher and older with no smile on her face the whole evening, has given us the worst experience in Switzerland. We are an old Malaysian Chinese couple and this was our first visit to Switzerland and also the first time having Cheese Fondue in Switzerland. The situation was as follows : When my hubby and I first entered into the restaurant and the tables were about 50% vacant. 1. A female waitress approached us, I asked my 1st question, can we sit at one of the empty tables at the balcony area, she replied all the...
We had cheese and chocolate fondue here. The cheese fondue is okay. The choc fondue is delicious. The place is very cramped and unpleasant. Lighting is horrible, looks like in an old abandoned haunted house. If you 're only coming here for food and not for the atmosphere or vibes, then it is fine. This isn 't a posh restaurant but truly a place to sit, eat the food and go! There is a wide selection of fondue including Chinese fondue and Asian food. Hence, it is not a western restaurant but a ' The staff has the attitude of 'you need them (you want to eat) more than they need you. ' Some staff is helpful but not all. Overall, we had good food here. I recommend making a reservation fof this re...
This place was so annoying. The service, THE SERVERS! So rude, don’t know anything, did not check up on us once. Like at all and did not even look our direction. One lady was super and acted as if i was dumb and incoherent. The small male with black hair was unhelpful and tried to trick us. One older ish lady with curly hair was the only nice one to use. There are other places to go for fondue. Go there not here :
So glad we found this place! Really wanted a cheese fondue whilst in Switzerland, and so glad we stopped here. Staff were so friendly and always checking in. The views over the bridge from the window are a lovely touch. We went for the classic cheese fondue, with potatoes and bread and it was soo good! Definitely recommend.
Very poor service. with doubke standard. There is racist waitress very rude and sacastic to us, just because we are Asian? Not recommebded.
