This is not even worth a star review. We ordered food, got somebody else’s order which had my name on it. Phoned Frankie and Bennys, first time they shifted the blame onto the delivery company, saying the driver had given us the wrong bag, yet the bag had my name on. Phoned again and they refused to take the blame or send the correct order. The food was also stone cold and badly presented (even for a takeaway), even though we live 5 minutes away and even when sat in we’ve found the food is bland. Frankie and Bennys is obviously staffed by incompetent idiots who do not care about customer satisfaction. They’ve also forgotten stuff before which is normally inexpensive such as chips but this ti...
Eat and drink here at your peril. Worst draught Peroni ever, red wine like vinegar but worse. Kids drinks were swapped to water. Food summarised as follows, bland, reheated mush, **** warm, overcooked and undercooked which is a feat in itself. My eldest daughter couldn’t eat her dessert waffle as it was imitating a soggy cold block. Disinterested manager whose sarcasm and generally condescending manner will not be missed anytime soon. Cold, unwelcoming and expensive. The one star is for the waiter who served us as he deserves to be in a better place than this for his efforts, top man.
We enjoyed a wonderful meal with excellent service in a pleasant atmosphere. Alexandra was our server, and she was both professional and friendly, making our experience even better. She is truly an asset to Frankie and Benny's. We will definitely be returning soon!
Went to frankies earlier normally not a fam but kids wanted to go, I wanted to say thank you to Ali for a great meal and service, food came out fast and delicious. Can’t wait to go again great staff
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Food was bland I had the chicken burger and mozzarella sticks , very over prices for what it is , drinks are way to overpriced, nice staff and good service . Tasted old.
Visited today for breakfast and a catch up with a friend, staff were lovely and very helpful. Danny was amazing, very friendly and happy to accommodate anything needed
Alliou awesome waiter, Helen fantastic on drinks and Marco cookie ice cream machine!!! Really good atmosphere and really enjoyed it. 7 tweenagers and 2 adults!
We had a wonderful meal to celebrate our granddaughter's birthday. The background music was delightful, and the staff were very friendly. Thank you!
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Helen at the bar made the night out truly enjoyable! The food arrived very quickly, and the service was friendly!
Danny and Becky were very efficient and friendly. Thank You! The breakfast was Devine and the coffee was electric
Frankie's Meatballs 'Al Forno'
Chicken, Bacon Avocado Salad
The American Deep-Pan Deluxe
Classic Garlic Cheese Bread
Cheddar Chive Potato Skins
Goat's Cheese Avocado Wrap
Fully Loaded Potato Skins
Double Dipped Dough Balls
Chicken Penne Romana Bake
