Made a booking for 7pm as wasn’t sure how busy it would be and didn’t want to be turned away. Arrived 6.50pm and taken straight to table. 7pm drinks order taken. 7.20pm food order taken. Meal didn’t arrive until 8pm. Food was great and just what we ordered however the long wait ruined the enjoyment. It looked like a lot of take away orders were being prioritised above sit ins which is a disappointment. We had made the effort to attend in person and would have gladly spent more money here but the wait put us off. I wouldn’t rush back here and I wouldn’t recommend to family and friends as I wouldn’t want them to be disappointed. Sad to think that higher management may see a decline in footfall...
Frankie Benny's - Table reservation
Unit RO2, Roof Garden Victoria Square Shopping, BT1 4QG, Belfast, United Kingdom Reservation"Service was outstanding, we were seated immediately. Orders taken every promptly and food was delicious!"
Details
Phone: +442890727820,+442890323452
Address: Unit RO2, Roof Garden Victoria Square Shopping, BT1 4QG, Belfast, United Kingdom
Reservation, Booking
City: Belfast
Website: https://frankieandbennys.com
Opening hours
Monday: 09:00-21:00
Tuesday: 09:00-21:00
Wednesday: 09:00-21:00
Thursday: 09:00-21:00
Friday: 09:00-21:00
Saturday: 09:00-21:00
Sunday: 09:00-21:00
Statistics
Dishes: 10
Categories: 5
Reviews: 6291
Address
Reviews
Had booked for 615 12th July but finished earlier than expected and arrived after 5 explained to server and got seated no problem. Server very attentive and fod and drinks arrived quickly however server whose name I unfortunately didn't get had to leave to get bus home at 615 and things went badly downhill. Service then became very poor and at one point 4 staff standing talking I assume one was manager lady with no uniform while our main course plates finished and sitting for 15 minutes. Eventually had to call for a server to clear plates and take dessert order. Food was good but service lets the place down. All need trained by the first lady.
The food and service at this restaurant were excellent. It had been a while since I last visited a food and beverage establishment, as our local one was not very pleasant. However, during our visit to Belfast, we decided to give it another try and were pleasantly surprised by how nice it was. The staff were also very welcoming.
Reasonable Gluten Free Menu, we decided to share a few items from this menu, plus my friends order fries (not GF). Main meals were delicious, particular the ribs, but the pizza not amazing. Apparently the loaded fries were good also. Staff were friendly helpful, food was prepared fresh, in reasonable time. Book a table now
I took my family to this restaurant for a meal and it was truly a great experience. The food was fresh and tasty, the service was very professional and attentive, and they were careful about checking for allergies. The restaurant was clean and the atmosphere was wonderful. I highly recommend it.
Had lunch last week in your restaurant. Great offer in the lunchtime menu offers. Had the wrap and it was lovely. Bottomless drinks good idea.
We had a nice lunch at Frankie Benny's in belfast, the server( woman with dark hair and glasses was very friendly and attentive throughout.
Lovely spot, recently newly set up. Clean, pleasant, comfortable. Great service and attention. Recommend it for some comfort food. Book a table now
Delicious food is served promptly by attentive staff. A great choice for dining in Victoria Square, no reservations needed.
Service was outstanding, we were seated immediately. Orders taken every promptly and food was delicious!
Dishes
Book a table now
Belfast
Categories
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International
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Vegetarian
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Portuguese
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Pizza
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Pasta
Amenities
-
Wheelchair Accessible
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Highchairs Available
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Accepts Credit Cards
- Table reservation
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Vegetarian Friendly
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Gluten Free Options
- Reservation
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