I ordered my food ahead of time and received an email confirmation with a specific pick-up time. However, when I arrived, they couldn't locate my order at all. I was informed that the email confirmation was meaningless and that I needed to call to confirm orders—a detail that was not mentioned anywhere on their website or in the confirmation email. To make matters worse, I ordered directly from the restaurant's own website, not a third-party service.
After my initial call went unanswered, I left a voicemail and waited patiently for a callback that never came. After five more attempts, I finally reached someone. I expressed that I would have called sooner if I had known I needed to, and in r...
My friend and I called, but both ended up in voicemail. My friend managed to get someone on the line after a second attempt. We explained that we had three orders that were supposed to be ready by the time indicated in the email. The staff informed us that they hadn’t received the order until the time listed in the email, meaning it would take another 15 minutes to prepare everything.
After waiting the extra 15 minutes, we returned to the window, but our order still wasn’t ready. They told us to call again. Frustrated, we reached out for the fourth time, and when we finally got our food, it was missing items.
Rather than wait even longer to get everything right, we decided to leave. On a p...
The food took a long time to arrive and was overwhelmingly salty. The wings were a complete disappointment—they were so small! Paying $15 for 10 wings that were mostly bones feels outrageous. I didn't enjoy any aspect of the meal. I would never order from here again.
Ordered online and the website was easy to use. And the time it took for it to be ready was at the blink of the eye. Food came out HOT and ready and GOOD. I ate it in the car. Going back soon.
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Great customer service Excellent Food Excellent variety of toppings Will be back very soon! Worth the price.
Great customer service Excellent Food Excellent variety of toppings Will be back very soon! Worth the price.
I Had The J Chicken Fries Fell In Love ? Will Definitely Spend More Money Wid Yall Folks ???
The fries are amazing and the customer service is A1!!! Thank you Shi!!
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loaded fries..... Above the rest
