Ft. Mitchell Biggby Coffee

Ft. Mitchell Biggby Coffee

2498 Dixie Hwy,KY 41017-3010, United States, Fort Mitchell
4211 Reviews 4.6

"The Dixie Highway location is fantastic! Everyone there is so helpful. Even during their renovation, they were so kind to us at their temporary outdoor location!"

Details

Phone: (+1)8593600192,(+1)8594265159

Address: 2498 Dixie Hwy,KY 41017-3010, United States, Fort Mitchell

City: Fort Mitchell

Website: https://www.biggby.com/

Opening hours

Monday: 06:00-20:00

Tuesday: 06:00-20:00

Wednesday: 06:00-20:00

Thursday: 06:00-20:00

Friday: 06:00-20:00

Saturday: 06:00-20:00

Sunday: 07:00-20:00

Statistics

Dishes: 10

Amenities: 10

Categories: 5

Reviews: 4211


Address

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Reviews

5 /5 Rating

As a self-professed food lover and coffee connoisseur, I couldn't resist the chance to check out the newly remodeled Biggby Coffee in Ft. Mitchell. With fond memories of this establishment in the past, I was eager to see the improvements made during their grand reopening. I am pleased to report that my visit was nothing short of delightful. First and foremost, the service at Biggby Coffee was exceptional. The staff was not only welcoming, but genuinely friendly and attentive. From the moment I walked in, I was greeted with warm smiles and a sincere desire to help. It was evident that customer satisfaction was a top priority, and the staff's enthusiasm added an extra touch to my overall expe...

1 /5 Rating

I live near this restaurant and usually spend around $10 when I visit, including a tip. The turkey, bacon, and cheese on an everything bagel with butter is delicious! However, I gave them a 1-star rating because the customer service is lacking. The staff rarely greets customers, doesn't say thank you, and overall has unfriendly demeanor and body language. It's disappointing that the young ladies working there lack basic customer service skills. If they were more welcoming and polite, the restaurant could be a great spot. The management should train and encourage the employees to improve their customer service. I don't drive, so if it weren't on my way to the bus stop, I would go somewhere el...

1 /5 Rating

This is the worst biggby I’ve been to and will drive a little further next time to the next biggby. Customer service was terrible. I go to other biggby locations multiple times a week and all the other locations are friendly, not here, rude worker taking orders. My iced latte was completely full of grounds but they were working out of a trailer, maybe that’s why the drinks here are subpar.

5 /5 Rating

Just stopped by trailer side and arrived after store had closed for the day. The customer service was amazing and staff was friendly and personable. They accommodated me and served me. The drink was delicious and greatly appreciated after a long workday. Biggby coffee is my new favorite and will definitely be returning. Thank you and God Bless.

5 /5 Rating

The Dixie Highway location is fantastic! Everyone there is so helpful. Even during their renovation, they were so kind to us at their temporary outdoor location!


Dishes

Sweet Foam Salted Carmellow Cold Brew
Sweet Foam Salted Carmellow Cold Brew

Frozen Salted Carmellow Latte
Frozen Salted Carmellow Latte

Salted Carmellow Creme Freeze
Salted Carmellow Creme Freeze

Frozen Salted Caramel Latte
Frozen Salted Caramel Latte

Salted Caramel Creme Freeze
Salted Caramel Creme Freeze

Sweet Foam Salted Cold Brew
Sweet Foam Salted Cold Brew

Southwest Turkey Ciabatta
Southwest Turkey Ciabatta

Salted Carmellow Latte
Salted Carmellow Latte

Electric Dragon Frozen
Electric Dragon Frozen

Green Lagoon Frozen
Green Lagoon Frozen