"Clearly Japanese style, but very limited vegetarian options, which is strange considering it is located in a gym. Great if you like fish."
We recently dined here for a special occasion. I was a little disappointed with the service. We had reserved a table while we sat at the bar. When we went to be seated, we were told that the kitchen was no longer accepting orders!!! This led to a very uncomfortable confrontation until we were finally seated. I'm not sure why this happened, as we had a reservation and the restaurant had 7 empty tables. It seemed like the owners and the chef were overwhelmed with capacity of 800. The food, however, was excellent. But if it were my restaurant on a Saturday night with empty tables at 8 pm, I would be questioning why. The restaurant has great food, but the service needs to be improved.
At 12:15 pm on the day of my reservation, I received a voicemail stating that my reservation would be cancelled unless I paid a deposit by 1 pm. After contacting the restaurant, I was informed that my reservation was confirmed and a deposit was not required. Despite this, I received another threatening message shortly after, prompting me to make a payment just to secure my reservation.
Once I arrived at the restaurant, everything went smoothly and the service was great. However, it is important for establishments expecting patrons to spend significant amounts of money to ensure that the service provided is excellent from the first interaction.
I recently dined at this restaurant for a special occasion and was a bit disappointed with the service. Despite booking a table while sitting at the bar, I was later informed that the kitchen was not taking any more bookings. After a tense confrontation, we were eventually seated. It was puzzling as there were seven empty tables in the restaurant. It seemed like the owners were present but the chef struggled to handle even half capacity. The food, however, was excellent. It's important for the restaurant to improve its service, especially when there are empty tables on a Saturday night.
I have to say that the quality of the food exceeded my expectations and everything we tried was really delicious. It's a fascinating menu and I went with a friend who isn't a fan of sushi so I'm looking forward to going back to try some of the other dishes. The decoration is exceptional and the service was good. It was a bit slow, but very polite. Fuzen is not cheap, but overall I didn't feel ripped off and will definitely return.
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Have to say that the quality of the food exceeded my expectations and everything we tried was really delicious. Its an exciting menu and I went with a friend who doesn't care for sushi so I am keen to return to try some more of the dishes. The decor is outstanding and we found the service OK. It was a little slow , but very polite. Fuzen is not cheap but overall I did not feel ripped off and would definitely go back.
The restaurant provides outstanding fusion dishes with lovely plating. However, I was let down by the limited vegan entree choices, which were only a salad or a Sushi Maki roll. Additionally, only one smoothie option is vegan, as the rest contain yogurt. Despite this, the sushi, particularly the maki rolls, are delightful. The staff is amiable, constantly cheerful, and offers top-notch service.
Best all round dining experience, food was amazing. Great menu and excellent choices. Tempera prawns were awesome, beef medallions tasty and the brownie dessert to die for. We will be back.
The restaurant has a distinct Japanese style, but the vegetarian options are limited, which is surprising considering it is located in a gym. It is a great choice for those who enjoy fish.
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There are some delightful discoveries to be made on the menu. Be sure to dine with friends who are willing to share so you can try as many of the visually appealing dishes as possible.
Clearly Japanese style, but very limited vegetarian options, which is strange considering it is located in a gym. Great if you like fish.
