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"Well this is not a Gem, service was not friendly or welcoming. Food was not bad, but lacked some sides. Attempting to get a drink was amazingly challenging. I know this a community place, but needs to work on customer service."
Phone: (+1)3056004343,(+1)3059740072
Address: 350 Bayview Dr, 33160, Sunny Isles Beach, US, 33160-4707, United States
City: Sunny Isles Beach
Website: http://gemrestaurantmiami.com/
Tuesday: 24:00 -23:00
Wednesday: 24:00 -23:00
Thursday: 24:00 -23:00
Friday: 24:00 -23:00
Saturday: 24:00 -23:00
Sunday: 24:00 -23:00
Dishes: 32
Amenities: 14
Categories: 5
Reviews: 1432
This place would have earned 5 stars had it not been for the poor service and ambience. We ordered Greek salad, Calamari, whole 3lb Red Snapper, mashed potatoes, Mac n cheese, Shrimp Scampi pasta, all absolutely fresh and delicious! Our night began to tank when our waitress brought our wine bottle. She popped it open and left. Not even a pour. No table water, nor did she ask. We asked for water, she brought the bottle and left again. When we ordered we asked her what’s popular on the menu, she said “I don’t know what you like.” Service was painfully slow. The shrimp pasta and sides arrived, but we had to wait another 20 mins for the snapper. Waitress finally brought out the fish on a big woo...
It has been some time since we last dined at Gem. Prices have increased since our previous visit, but they are still reasonable for a waterfront location. The restaurant is clean and the staff is polite. However, we suggest that they improve their menu presentation, as a copy paper packet with a staple is not very appealing. Additionally, for parties of 5 or more, it would be nice if the restaurant offered to combine tables instead of customers having to grab an extra chair themselves from another table, especially when the indoor dining area is not full. Despite these minor issues, we enjoyed the food. The restaurant offers a beautiful view of the intracoastal waterway in the back, although...
This place has a nice waterfront view which I wanted to go to for our 8th year anniversary. We say down and ordered our food. They served my husband his lamb kebab and I was still waiting for my smoked Salmon. When he was done eating that's when my food came.When we were done and asked for our check they over charged us on the fish. On the menu it's marked $18 and they charged us $30. When we asked the owner he said it was open market price which I don't understand what that means., Anyway not happy with the service
Delicious home made Georgian food. The view is amazing too! We came here for my mother in law’s 80th birthday and we had a blast! Seat outside if the Esther is good, order the cashew sauce chicken and the spinach and beet mashed with walnuts and the fish empaled on a sword too. And the fries, everything there tasted amazing and they even had some funny dancing and live music. We loved this place and can’t wait to show it to the rest of the family!
Well this is not a Gem, service was not friendly or welcoming. Food was not bad, but lacked some sides. Attempting to get a drink was amazingly challenging. I know this a community place, but needs to work on customer service.
