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"When are you going to fix the AC!!! I LOVE the food here and I am happy with the service but fix the AC already! I actually prefer to sit outside in the Houston weather, at least there's a chance of a tiny breeze. How can you make your employees work like that? Especially the cooks!Food: 5/5"
Phone: (+1)2813320970
Address: 510 Bay Area Blvd, 77598, Webster, US, United States
City: Webster
Website: https://locations.genghisgrill.com/tx/webster/genghis-grill-1021.html
Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-21:00
Dishes: 2
Amenities: 8
Categories: 5
Reviews: 2442
Four years ago I rated this restaurant 5 stars and as of today it is barely holding onto the one star that it has. Their a/c is currently out which is unfortunate but is not the fault of the employees however the other problems were. We were the only table in the restaurant and it took us forever to get our food. We did not get our potstickers that we ordered until we notified the manager. Once we received our food separately the food was burnt. Everything was served in disposable bowls and the cups and forks were plastic. The two waiters that were working spent their time on their phones or goofing around with one another. One clearly had an AirPod in his ear and was on the phone the entire...
Walked in and no one at front door for several minutes, made my way to a table and noticed that it stunk like rotten seafood in the dining room. Wanted at table for several minutes and finally someone walked by and I asked them if I could get a drink and he acted like I was bothers him, he also asked me why I didn’t get seated by the front door person. I told him I waited for several minutes and no one came, so when a waiter finally came over I looked at him and said that I didn’t need a drink because I’m not eating here. This place was disgusting to say the least, restaurant needs a good cleaning and new management that cares about customers and cleanliness of their restaurant! This place d...
I don't typically have bad things to say about the restaurants I visit, but it's difficult to speak positively after sitting with an evaporator fan blasting into my back as I sit there eating with plastic utensils from a paper bowl with roaches running around on the floor. The experience was quite different from the last time I ate at a Genghis Grill before the pandemic. The one saving grace was the friendly staff.
Ordered from ‘Wow Bao’ on UberEats, and received these dry, chewy, microwaved tasting bao. No sauce provided to help choke these down, either. Looked up the address (510 W Bay Area Blvd) and it’s a ghost kitchen within Ghengis Grill. Would not recommend eating here a frozen dinner would have been more palatable.Food: 1/5
When are you going to fix the AC!!! I LOVE the food here and I am happy with the service but fix the AC already! I actually prefer to sit outside in the Houston weather, at least there's a chance of a tiny breeze. How can you make your employees work like that? Especially the cooks!Food: 5/5
