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"Went to this restaurant for my birthday with 7 people. The food was very bland and the service was rude and VERY slow. I wouldn't recommend this. Very disappointing."
Phone: +19054683263
Address: 142 Queen Street, Niagara-on-the-Lake, Canada
City: Niagara-on-the-Lake
Website: http://www.gatehouse-niagara.com/
Dishes: 10
Amenities: 8
Categories: 1
Reviews: 9
We arrived at 5:30 for out 5:45 reservation, party of 2. They seated us promptly and took our orders in a timely manner. We received drinks, salads and wine and then nothing. Server never came back to table. The table seated just before us finished their meal and left. Two tables that were seated after us ordered starters and were finished with their entres. About 30 min after we 'd finished out salads I went to hostess and asked for our check explaining we were not prepared to wait any longer. She apologized and said she 'd send the server over with the bill. The server took the dessert order from the table next to us but never even looked at us. After 10 minutes we went both left the table...
This restaurant is lovely whether seated inside the ultra modern dining room or outside in the lovely patio. The food is good but not outstanding and the portions too small for the price. Spaghetti with tomato sauce had a good flavor but the portion was dwarfed by the bowl. Gnocchi was tasty and the portion slightly more, but still less than warranted for the price. We had to ask for bread twice before the not too fresh bread was brought. Our waiter informed us that refills on iced tea and soda were not free in Canada. But some of the more moderately priced places we dined at during this trip automatically offered this with no charge. At these prices, an extra glass of iced tea or soda makes...
We were surprised at the bad service we received in this restaurant! Specially when we got used to the excellent to outstanding hospitality we have experienced at all the other establishments across NOTL! We arrived to our reservation in a timely manner and we did not mind a 5 minute wait, but 15 minutes, 20 minutes...what 's the point of making a reservation? Then the wait was for service. Indeed, we were given bread and water, but they were never replenished. So unless one 's ready to beg for more slivers of bread and water don 't bother with this restaurant. Service aside, to be fair, the liver pate was quite good and the portions were satisfying. We ordered the Spaghetti Pescatora which...
Food and service were very good if not excellent. We were a group of five, and all five were very happy. The wine list is somewhat weak, although to be fair, we did find a barolo which everyone liked and was good value. We were fortunate to be there on a perfect summer evening and were able to enjoy the patio which is quite lovely. In a tourist town like Niagara, where so many restaurants are over hyped (and over priced), Giardino stands out.
Went to this restaurant for my birthday with 7 people. The food was very bland and the service was rude and VERY slow. I wouldn't recommend this. Very disappointing.
