Seriously, if you want bubble tea, seek elsewhere. Terrible customer service. This evening I walked in to order, a girl with brown yellowish hair at the front desk really shocked me with her blatantly bad attitude. She rolled her eyes at me when I asked if she could repeat her words, because the mic she was wearing was not very clear in a loud place. After the order, she just nodded at me to take the receipt myself. Excuse me? The receipt is on the other side of the glass pane way closer to her. And they missed the pearls(bubble) in one of the drinks I ordered. I don?t get it is it how business is operating right now? It?s such a bad representation of the bubble tea community. Please train y...
First of all make sure you ask for 30 50% sugar on any standard drink. I've been frequenting Gong cha for quite some time now, and it has pretty good drinks. It will get crowded around the evening because of the mochi nuts store inside as well. They have great milk tea and their bubbles are always soft and chewy; however, the default to an excessive amount of sugar so make sure you ask for 30% or 50%. Most of the staff members there are foreign (mostly international students), so it may be hard communicating but they always get the order correct. No complaints here.
I went in to order just jasmine green tea. They told me they don?t have it. Told me they have ?plain green tea? so I got a green tea with 30% sweet and light ice. Paid for my drink and got the drink and they ended up ordering for me milk green tea filled halfway with ice instead of light ice. I was the only customer there at the time and they were able to mess it up completely.. had to drink the drink I got ASAP before all the ice watered it down.
It has good taste but pretty standard. Nothing special stands out to me. Recommend milk tea over fruit tea. (Details below) Milk tea good flavor, better than Kungfu tea (But again, standardly good) silky taste coconut jelly is a good adds on, see if you like it Honey lemon green tea 30% sugar but still too sweet no lemon flavor (only honey and sugar) Picture of menu for your reference.
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I wouldn't recommend the taro milk slush—it's mostly just crushed ice, and I could hardly taste anything else in the drink. Also, be cautious with the biodegradable straws; they were quite fragile and broke easily. I ended up going through two straws before I had to use one from a competitor.
Don?t bother getting the taro milk slush as it is basically just frozen ice. I couldn?t taste much of anything else in my drink. In addition be careful with the biodegradable straw. It was quite brittle and will snap and crack. I went thru 2 straws beforegrabbing a competitor?s straw.
Unprofessional staffs, bad service, the cashier was taking a really long time to get orders correct. Staff who was making drinks also was unprofessional, put sugar in the cups and never shake it, it will result in an super sweet first taste of the milk tea. Disappointed.
The taro bubble tea was decent, but it was overly sweet, and I could taste the brown sugar crystals while drinking it. The mochinut, on the other hand, was quite good. However, I found the person serving the mochinut to be unprofessional.
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The milk powder used was not very appealing. The fruit tea lacked any real fruit flavor. The bubbles were decent, but there was way too much ice in the drink; I ordered less ice, yet half the cup was still filled with it.
The bubble tea here is of excellent quality. You won't be disappointed with the flavor!
