We had a wonderful time experiencing hot pot and it won't be our last! Our server was very helpful in explaining how much to order. We filled out an order form with what we wanted to try: half original half spicy broth, the Mongolian dumplings and Asian wheat noodle which are both made in house, Udon noodles, combo meat platter, meatballs, shrimp, oyster mushrooms, veggie combo platter and each of the dipping sauces. This amount was perfect for of us, with the staff indicating we could always order more during the meal if needed.All the ingredients come raw and thinly sliced to be cooked in the steaming broth in the center of the table. The staff was helpful in giving us a quick overview of...
We really want to love this place! The food is great but the service is always lacking in some way. We have been here 4 times in past few months and although we love the food, they need to work on service. Seem to always need to track down a server for drink, something we ordered or the food just takes a while to come out. We keep an open mind due to the service industry pandemic struggle and staff shortages. But when we ate last week there seemed to be plenty of staff, one even sitting at bar on her phone. Great food but wish service was more on par to competition near by- Zaza and Blufish.
Service was very inattentive. We did wait a long time for someone to even give us menus. I made eye contact with far too many staff many staff members for them to just keep walking. I HATE having to call out to people in a restaurant saying, “excuse me” because it’s rude to the rest of the customer and to that staff member. Food was good and price was fair. May go to a different spot, but fun experience of a hot pot…just not this location. Too bad, it was cute.
we had a wonderful evening. the owner welcomed us, helped us with menu and cooking process. eating was fresh, the cooks were good, the custom table works perfectly. this is a good opportunity to eat a healthy meal and make fun. we're coming back.
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Good food but waiters are slow and not really nice . We had way to many dirty dishes for long time on our tiny table so it was not really possible to enjoy this experience. Good place not noisy but I wont go back
Neat concept and fun to go with my family. Nice ambiance, tasty food. Only complaint is that you need to be prepared to wait, very slow service. Nice people but may need more help
We a great time exploring the menu. Great service and ambiance. Our server took the time to explain and suggest since it was our first time. Great to share with friends!!!
The service was kinda bad as newcomers we didn’t have an idea on how everything works and we didn’t get any help which ruined the experience
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Interesting experience. I do NOT recommend this for vegetarians. There is a lot of cross contamination of food if others are non-vegetarian.
Healthy customizable soups, fun and unique diy experience. Very friendly and helpful staff. New addition to our rotation
