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"I came here once, nice place, nice outdoor seating area apart from when I got stung by a bee, clean tidy, accessable, few yards from the square."
Phone: +441462437663
Address: 21 Brand Street, North Hertfordshire, United Kingdom
City: North Hertfordshire
Website: https://thelounges.co.uk/granello
Monday: 09:00 -23:00
Tuesday: 09:00 -23:00
Wednesday: 09:00 -23:00
Thursday: 09:00 -00:00
Friday: 09:00 -00:00
Saturday: 09:00 -00:00
Sunday: 09:00 -23:00
Dishes: 4
Amenities: 24
Categories: 5
Reviews: 3927
there were eight of us, we sat very fast and we waited for someone to pick up our order. after some time we noticed a card on the table for ordering by an app. safe should the person that takes them to the table mention that?. after some time we have placed all orders only for the app to take the payment, then they ask for it again. this error meant that everything had to be ordered by the pre-selection. when we finally got our meals, with a little longer than the others waiting, some of the commands were wrong and when they were the children we moved food from one dish to another. we were two hours in the restaurant and it was a complete nightmare. everyone wanted to drink more, but we coul...
came here to be with my partner and the year old. I've been standing at the door for ever, many of my employees have looked at me, but don't acknowledge that we were there. finally a table shown. minutes later our food was still. did not arrive, so I asked a worker about it and she just left, did not come back with an update. it was about hr min waiting at the end, at this point my was very boring and impatient, so we just had to hurry and eat our food as soon as possible, so I don't really enjoy it. no apologies, and no one seems to care. they go around like zombies, not happy staff at any shame, as it is a beautiful place.
disgusting service. two rugged, dry vegetarian sausages. cold bean. toast has made a side. expected not gourmet cook, but expected it to be edible. RUDE manager, who hasn't made excuses, is only here her money back and laughed at me when I blew my mind. inseparable sausage showed the cook rude.
large restaurant with many well- distanced tables, friendly and attentive staff. food selection wide, generous in portions and prices more than reasonable. very family-friendly.
I came here once, nice place, nice outdoor seating area apart from when I got stung by a bee, clean tidy, accessable, few yards from the square.
