We went to Kaiser Paradies on a Saturday for the first time in a long while. What's noticeable since the restaurant changed ownership is that the quality and selection of food have declined. Unfortunately, I also have to complain that the service was sometimes sloppy, with the food being served and the plates being cleared. The drinks package wasn't worth it for us adults at all. There are plenty of non-alcoholic drinks and beer, but for €32.50 per adult and a 2.5-hour time slot, wine and sparkling wine should really be included, in my opinion. It was okay, but I'd choose a different restaurant next time.
Unfortunately, I can't recommend this place. We were a group of 11. The food is standard fare. Long lines and waiting times at the buffet, and the same at the grill. By the time you've finished eating, the food is cold. They don't refill the buffet properly either. And the kicker: after 2.5 hours, they charged an extra €4!! Why? Outrageous! They simply kept the change!! Complete chaos at the till, and they called us dine-and-dash because some of us waited outside after paying!! Absolutely unacceptable!! Never again!!! Lesson learned. I can't understand how they got 4.2 stars.
We went there for the first time yesterday for a birthday party and were unfortunately disappointed. We had to wait a long time for the buffet to be replenished; some of the food was lukewarm, and the beef with onions was partly still raw. Fresh items for grilling were also refilled very sparingly. If you needed glasses, you had to get them yourself. Plates weren 't cleared away for almost an hour. For a luxury buffet at €32.90 per person, I expected more. So we won 't be coming back.
The waitress was very nice, she met us and showed us to our table, explained everything to us in detail, a very nice waitress unlike her Chinese colleagues, why doesn't the management allow really competent waiters to calculate people, when we left a tip for the girl, the Chinese colleagues took the tip from my hands, I hope my review will be useful for future visitors, be grateful to the person who serves you and not the one who calculates at the cash register!
Book a table now
A complete disaster! Far too loud, the buffet was almost empty, and the staff were incredibly unfriendly. We were there with several people on a Saturday evening. By chance, we read that the time limit was 2.5 hours. Since the buffet was practically empty most of the time, it wasn't worth it at all. A shame, but we won't be back.
We're regular customers now, but one thing needs to change... when you're finished, they just take the plate right out from under your nose... a bit rude... they have to wait until we put them together and place them on the side... then they can be picked up... otherwise, they're super nice and friendly.
Were definitely there for the last time at the weekend. The food was cold in places, the service hardly spoke any German and seemed very annoyed. On the walls in the back room, the wallpaper was peeling off and it looked like there was mold behind the wallpaper
Were definitely there for the last time at the weekend. The food was cold in places, the service hardly spoke any German and seemed very annoyed. On the walls in the back room, the wallpaper was peeling off and it looked like there was mold behind the wallpaper
Book a table now
I was there last night and I feel so sick that I vomited earlier, and not just once.
Delicious buffet with flat rate drinks.
