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"Terrible. Had burnt carbon pieces from the grill in my burger. Not good Grilld and not healthy."
Phone: +61398402007,+61398483866
Address: Westfield Doncaster, 619 Doncaster Rd, Doncaster, Australia
City: Doncaster
Website: https://www.grilld.com.au/restaurants/victoria/melbourne/doncaster#GoogleLocal
Monday: 10:30 -17:00
Tuesday: 10:30 -17:00
Wednesday: 10:30 -17:00
Thursday: 10:30 -21:00
Friday: 10:30 -21:00
Saturday: 10:30 -17:00
Sunday: 10:30 -17:00
Dishes: 7
Amenities: 12
Categories: 5
Reviews: 1296
We ordered our meal and after waiting for some time with people who ordered after us getting their food, we asked when our order was. Apparently there was a problem with the till when we ordered and it did not go through to the kitchen. They were most apologetic and refunded the entire cost of the meal and drinks (which we already had) and put through the order as a priority. At most I would have expected (and happily accepted) a hearty apology, possibly even a free drink, but certainly not the full cost of the meal. Excellent customer service, and on top of that the food was great. Happy to recommend.
Ordered the Chilli Chicken Burger. Though I must say whoever made this prepared it very rushed. As I opened the container up, the burger was a complete mess, with the chicken being extremely dry. Though the burger was okay it was a bit to small for my liking.
ordered 3 burgers and all had something wrong (missing items or wrong bread). order was 20mins late and chips were cold. i don’t usually post reviews, especially negative ones but this is a common occurrence at doncaster.
delicious burgers and friendly staff. bit on the expensive side but worth it for a tasty guilt-free bite
Terrible. Had burnt carbon pieces from the grill in my burger. Not good Grilld and not healthy.
