I live in Buckeye, 42 miles away, and the traffic made the journey just over an hour long. We had enjoyed a pizza from our local Gus's about two months ago, which was our first visit, so we decided to try this location based on the positive reputation of the Goodyear branch. Unfortunately, when I was called to pick up our food, I saw that everything was packed in to-go containers. Confused, I asked if we couldn’t eat there, and the man replied that they had closed at 10. I found it strange since I had walked in a few minutes after 10, and he never informed me about closing early. Had he mentioned that dining in was no longer an option, I would have taken my family elsewhere.
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I'm literally so annoyed it's not a joke! The other night I ordered food from here off Uber eats. I ordered 2 orders of mozzarella sticks and one order of stuffed jalapenos when my food got here I received none of that but instead they sent me fried mushrooms fried zucchini and pickles! I tried to call the store! 1st time no one answered! the 2nd and 3rd time they kept instantly denying my phone call! they knew they had messed up my order! On top of it all to get a refund I had to contact Uber support just to be told I'm not eligible for a refund even tho I have picture proof my order was wrong! This was a completely horrible experience and I will never order from here again! Very very unpro...
The worst experience I ever had at a restaurant. Super dirty for one but the staff is extremely rude. I couldn’t even believe my eyes and ears. I wish I could leave no stars. As soon as I walked in I heard the cook in the back telling an old man “ don’t just stand around and wait in the lobby, go sit down!” then when my husband was talking to another customer about the terrible service, the black guy told him “hey don’t talk to our customers” and proceeded to disrespect and argue before telling him he needed to leave. So unreal. I hope nobody else gets treated like this when they go here. As for us it’s a never again!!!!
I ordered from Uber Eats and received a pepperoni pizza instead of the Hawaiian, which I thought was supposed to have Canadian bacon and pineapple. Then I ordered the extra-large Bronx Bomber, and all they added was mushrooms—seems like that was the "bomber" part. Who wants just a cheese pizza with mushrooms and no meat? I was really disappointed and will never order from this place again. I’ll stick to Hungry Howie’s. Save your money and avoid this restaurant; I’m shocked they’re still in business after reading all the negative reviews, which I wish I had seen before placing my order. Lesson learned!
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Placed an order for delivery (GH). The driver contacted me to inform me that they had been at this location for 15mins already waiting on my order to be complete. I then proceeded to call the restaurant to receive a status update on it. Whoever answered the phone told me the driver had just left and that it was on it's way all without asking me any leading questions (when I already knew it wasn't on its way). The call resulted with them hanging up on me and my order ended up being delayed. My concern is not that my food was late, but the quality of customer service your employees obtain.
I asked the front desk at the Hampton Inn Suites 6630 N. 95th Avenue for an excellent pizza joint and they recommended GUS's PIZZA and I am glad they did, the Barros Pizza (multiple locations) would not deliver and was pretty rude.I ordered a medium garbage pan or supreme pizza and some hot wings. I was told that it would be over an hour. My order was delivered within 45 minutes. The overall Service I rank at 5 . The wings were the Best and the Pizza Excellent. Thank you and All Your Staff for a Great Dinner!
I have never eaten here, I was reading the reviews right now because my mother is going to order from here. I just wanted to say that it's refreshing to see a business who can apologize and take accountability for the negative reviews they receive. Not a lot of businesses will do this, or much less respond. I know what it's like to run a business, and sometimes u just have to say u are sorry, and try ur best to make it up to the customer. It's about the food, but it's about the customer service as well.
Worst food ever......Ordered fried mushrooms and they literally cut tiny pieces of mushroom fried it with a whole bunch of breading taste disgusting. Bone in wings were ordered we rec'd boneless and they stunk......sauce was terrible and cut up pieces of chicken fried.......I would never eat here again or recommend them for anything!! Big FAT ZERO Had to give 1 star just to post but they aren't worth nothing!
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The customer service was excellent. Their staff members are courteous and respectful. The pizza and wings were cooked to perfection. It was a totally delicious experience.
I ordered pizza and wings for my family. I wasn't very happy with the way my pizza looked when it arrived. The wings were good, but that's about it.
Toasted Tender Sliced Meat And Provolone Sub
Cold Tender Sliced Meat And Provolone Sub
1/2 Lb. Mushroom Swiss Angus Burger
Slice Of New York Style Cheesecake
Toasted Philly Cheesesteak Sub
Toasted Chicken Parmesan Sub
Toasted Gus's Ny Italian Sub
Toasted Gus's Authentic Sub
Toasted Buffalo Chicken Sub
Chicken Tenders With Fries
