AVOID AT ALL COSTS!!I have literally tried to order from this place 7 times and they DO NOT ANSWER THE PHONE. There was a time when they wanted business I would say avoid them period. Tasty, Buffalo Joe or Al's at Ridge are all better quality and ANSWER the phone they also are professional and WANT YOUR BUSINESS. I have eaten at Harold's in EVERY part of the city. This is BY FAR WORST than those that sit in the worst neighborhood. Do them a favor stay away and let them close down like the last one did that was on the corner of Howard and Ashland. We have TOO many good choices in the area. Don't go here.
Harold's Chicken Shack Evanston
337 W Howard St, 60202, Evanston, US, United States Reservation"The food is consistently made fresh, and my family and I thoroughly enjoyed our meal! Rating: 5/5"
Details
Phone: +18477330711
Address: 337 W Howard St, 60202, Evanston, US, United States
Reservation, Booking
City: Evanston
Opening hours
Monday: 11:00 -19:30
Tuesday: 11:00 -19:30
Wednesday: 11:00 -19:30
Thursday: 11:00 -19:30
Friday: 11:00 -19:30
Saturday: 11:00 -19:30
Sunday: 11:00 -17:00
Statistics
Dishes: 10
Categories: 5
Reviews: 1142
Address
Reviews
Ok so this is 05/30/23 there is a customer service lady has an attitude everytime I come in here I norm call my order in bcause im on my route for the post office but her attitude is very unprofessional I asked her about how much an order was an she didn't even know also she turned away customers who were here at 645 that more than enough continue to get more money every though our economy is still trying to come back from COVID if her attitude dosent change then I can't continue to come her to spend my hard earned money that pays her salary
This place match the reviews in the worse Way, I called twice no answer.I walk in at 6:53 the young lady with loud mouth Say we close at 7 and then I say, it's 6:53.Now she say we stop taking orders after 6 make this make since.Sign on door says 7:30pm close.I work Retail Management and this is poor business at the worse time.Customer Service is needed and I don't live in the the neighborhood, however they will not get my business Ever!!!!!!!Poor Customer ServiceGive them Negative 5
The phone was not answered for 30 mins. There was no one at the counter to take orders for 10 mins! No chicken breast, no courtesy speaking to customer. Workers swearing loudly form the cooking area. Very unpleasant attitude and atmosphere.Food: 3/5 Book a table now
The young lady at the register is truly excellent in her role. She welcomes you with a warm smile that instantly lifts your spirits. As always, the chicken is fresh and served hot. Food: 5/5
Our neighborhood is unfortunately too comfortable with how deplorable the two nearby Popeyes are, so it's no wonder how low the bar is set for the Harold's here.
The food here is always fresh and hot, and the new employee, Diamond, provides excellent customer service. I will definitely be coming back! Food: 5/5
This particular day, I waited a while for my food, but it was worth the wait. The food was fresh and tasted very good.Food: 5/5 Book a table now
The chicken was fresh. The cashier was friendly. It was a little heavy on the mild sauce, but it was still good.Food: 5/5
The food is consistently made fresh, and my family and I thoroughly enjoyed our meal! Rating: 5/5
Dishes
Book a table now
Categories
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Chicken Wings
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Chicken
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Chicken
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Wings
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Pub
Amenities
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Phone Ordering (often Unanswered)
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Hot Made-to-order Food
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Accepts Credit Cards
- Table reservation
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Counter Service
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Street Parking
- Reservation
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