Harry Ramsden's - Table reservation

This was a disappointing experience. Having experienced other Harry Ramsden restaurants around the country we felt we knew what to expect, however this was not the case. we hadn't booked in advance but easily secured a table as the restaurant was very quiet with only another three tables occupied. This surprised us given it was an evening during half term. The restaurant had all the appearances of being closed lighting was very low, the decor drab and the whole atmosphere was one of decay. We really felt for the two members of staff who engaged with us they were helpful and cheerful, but the environment they were working in looked unloved. The upper floor and downstairs areas were closed off...

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I had to wait an unacceptable 20 minutes for just three orders of fries. There was no one at the counter, and I had to figure out how to order using a machine. The staff were loudly shouting to each other. The fries were both overpriced and of poor quality, with small portions and many inedible chips. I suggest going somewhere that appreciates your business.

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Chips ok everything else was overcooked rude staff and the ordering system is stupid as it was busy and only one machine staff didn’t seem Bothered if you ordered or not steer clear much better fish and chips in the other restaurants

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Went for take away on 07/11/23 Cod looked like a sausage in batter tasted ok chips were hard and dry, my wife had Hake and chips which were ok. Could not recommend and will not return £20 down the drain.

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Expensive prices, small portions on a scale 1 to 10 this would struggle to get a 3. We were very disappointed and would not recommend or visit again.

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