Haughton Chippy - Table reservation

Having been a regular customer here for the last 3 years, I’ve patiently waited for the COVID pandemic to pass to be able to order a Parmo on a lunchtime at work again. I was hugely disappointed to be told that they don’t do Parmos on a lunch despite me ordering many Parmos on a lunch time over the 2 years before the COVID pandemic. The website allows you to order a Parmo at lunchtime, however, there was absolutely no attempt at offering a resolution. Due to this horrendous customer service, you’ve lost me as a regular customer and I’ll no longer be ordering from here.

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Went to the High Grange outlet as this is nearer for us based on good recommendations for the Haughton shop. Found the website to order a little slow and cumbersome and it would not let us amend an error once we got to the basket, this may have been a glitch but it was annoying. The order was prepared very timely and the staff in the shop were very helpful and polite. The fish and chips were okay but a little disappointing based on all the positive reviews as we have had better from other outlets in the town. We plan to use the Haughton shop next to get a comparison.

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What can i say. Took 4 months to get a refund. Cancelled an order for 6 fish and chips re ordered for 4 fish and chips. Had to pay for all ten the had to wait for 4 month to refund 6 meals. No apologies had to wait for the bank to intervene. Will not use agsin. Go to our local and they are so much better

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The worst Fish and Chips I ever had! Arrived cold, tasteless and soggy. Stinking burned oil. Butter undercooked. Couldn't eat this rubbish for 20 pounds !!!

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The Haughton chip shop is definitely 1 of the best in Darlington, there’s never no grease on them, Completely recommend

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