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"Didn’t deliver what was ordered and paid for…..hung up 5 times when trying to get a refund! Terrible service"
Phone: +441252816622,+441252812813
Address: 339 Fleet Road, Camberley, GU513NT, GU51 3NT, United Kingdom
Reservation, Booking
City: Camberley
Dishes: 10
Categories: 5
Reviews: 880
Herbiez Pizza is great but the Fleet franchise is run by cowboys. No customer service, poor delivery. One time I my wife ordered a large pizza, I went to collect. He told me the price. I look up at the GIGANTIC boards above the till and it was any pizza, any size £9.99 (or whatever) so I questioned why he was charging over the phone full menu prices. This is one example of my poor experiences and I’m gutted I live near the Fleet Herbiez because all my other experiences of stores has been superb.
We ordered on just eat unfortunately the choice on what to put on burgers etc is not great. Had chicken burger and came with mayo and lettuce as default which is dangerous in case the person ordering doesn 't like it. I feel the chicken could 've been cooked a bit more also. All in all the meal was average but I just think the options on just eat needs to be a little more user friendly
Ordered food to arrive at 7.30pm (ordered at 6.10pm) didn't turn up so called at 7.50pm was told it would only be 15min, called again at 8.20pm was told the driver was out and we must be the last stop and it would be 10min max, called again at 8.40pm was told it hadn't even left and it was just leaving!! Arrived at 9.05pm and it was wrong !! Haha ... won't be going again
Have used Herbies Fleet several times during lock down and they have impressed me every time. Pizzas Calzones are good and tasty with plenty of cheese. But our family favourites are the veggie burgers yum! Shout out to Luka who has delivered to my house a couple of times always got a smile! Book a table now
best pizza i have ever tasted the staff are really nice and friendly especially the manager who knows how to keep a customer happy have also had delivery from them which always arrives on time and from past experience the fastest as well. Definitely a happy returning customer. #pengestmunch
Delivered the wrong food when ordered through the website. Could not get a refund because apparently thats something the manager can only do though apparently he doesnt exist. Never heard anything back, had to call the head office to get a refund. Stuff and useless and dont care.
Ordered food to my house. Showed as en route, then I got told it had been delivered to the wrong house, and I had to wait 30-35 minutes for more food to come. Never ordering from here again, and I’ve told everyone to never order from here again.
So …. They take my money…. They send an email confirmation of my order… an hour later… apparently they have no order and won’t do anything about it. Never using them again!!! Book a table now
Very good pizza and at really competitive price, they are also very quick. The place is very clean and staff are welcoming
Didn’t deliver what was ordered and paid for…..hung up 5 times when trying to get a refund! Terrible service
