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"Went golfing with a group of 12 people. The beds were comfortable and the executive room was perfect for our group! We will definitely go back to this hotel. Thanks for a great stay!"
Phone: +12504894301
Address: 803 Cranbrook St N, V1C 2R8, Canada
City: Cranbrook
Website: https://heritageinn.net
Dishes: 0
Amenities: 1
Categories: 5
Reviews: 568
We stayed at the Heritage Inn Hotel on July 28, 2022. Our check in process was fairly quick but it was easy to notice that the lone person working at the desk was very unfriendly, she seemed over taxed as there was a line of guests asking for key 's to the pool, extra towels, wifi password 's etc. Our room was on the second floor facing the highway, a bit noisy but what can you expect as the hotel is right on the highway. The room was clean but very dated. We were golfing at one of the local courses early the next morning so we were up at 6:30 to shower and get down to the free continental breakfast which was scheduled to open at 7:00am. We ran the hot water in the shower for a few minutes a...
We stayed at the Heritage Inn Hotel on July 28, 2022. Our check in process was fairly quick but it was easy to notice that the lone person working at the desk was very unfriendly, she seemed over taxed as there was a line of guests asking for key 's to thepool, extra towels, wifi password 's etc. Our room was on the second floor facing the highway, a bit noisy but what can youexpect as the hotel is right on the highway. The room was clean but very dated. We were golfing at one of the local coursesearly the next morning so we were up at 6:30 to shower and get down to the free continental breakfast which was scheduled toopen at 7:00am. We ran the hot water in the shower for a few minutes and r...
Rude service . Got charged double the rates plus 250$ deposit. The rooms haven't been updated since the 90s . At breakfast got harassed by the service. No juice or toast or cereal or milk just bad coffee and the usual boiled scrambled eggs pancakes tots and sausage. That was it!. Did I mention the rude service. Not worth it. I've had better continental at other cheaper hotels. We only stayed cause we were tired of driving all day and all other hotels were booked cause of construction workers.
Stayed here for 2 nights. Room is really old. I asked for hair conditioner and they didn?t have any available, like couldn?t they find an alternative or something. Not too many options for breakfast and is not tasty, my kids didn?t have any options. And they don?t clean rooms unless you?re staying for 3 nights or more. I asked if they can empty our garbage, they said yes but when we came back after a long day our garbage are still full. Very disappointed.
Went golfing with a group of 12 people. The beds were comfortable and the executive room was perfect for our group! We will definitely go back to this hotel. Thanks for a great stay!
