I typically do not write reviews, but I must say that this was the worst dining experience I have ever had. The service and food were both absolutely terrible. We had made a reservation for a birthday dinner, and it took nearly an hour for a server to give us menus. The menus were handwritten and photocopied in a font that was difficult to read, with no vegetarian options, sides, or allergy information provided. It took an hour for our drinks to arrive, and they were served in different sized cups despite ordering the same drinks at the same price. We waited 2 hours for our food, and when we complained to the manager, he made excuses instead of taking responsibility. The manager only spoke t...
Hickory's Smokehouse Grill
96-98 Frances Street, Ards, United Kingdom Reservation"Been here a few times and it has never disappointed great food and service"
Details
Phone: +442891814711
Address: 96-98 Frances Street, Ards, United Kingdom
Reservation, Booking
City: Ards
Opening hours
Tuesday: 12:00-21:30
Wednesday: 12:00-21:30
Thursday: 12:00-21:30
Friday: 12:00-22:00
Saturday: 12:00-22:00
Sunday: 12:00-21:30
Statistics
Dishes: 8
Categories: 5
Reviews: 3016
Address
Reviews
Mixed reviews from my family but overall positive. I had Lasagna from the 2 course lunch menu £11 bargain! which I found a bit dry and lacking flavour. My wife had the mini chicken stack from the lunch menu which I'm sure they mistakenly served the full size portion as it was massive and very well received no complaints! My 12 year old son picked the basket of chicken off the main menu for £17 bit much! It came with a chicken breast, chicken wings and chicken tenders the chicken was succulent but lacking flavour I think the wings should have had BBQ sauce and the chicken a southern friend coating but all were pretty tasteless... My 10 year old ordered a cheese burger off the kids menu it cam...
This was the worst experience I have ever had at a resturant. It took 2 hours for the food to be served and it was raw, cold and overall poorly made. The music was also blasted on full volume for the majority of the night and they couldn't be bothered to clear the table before bringing out the birthday cake. The manager was the main problem with all of this and neglected my table and only cared when we tried to leave before receiving our food which we had to wait an aditional 20miniutes for our food while other tables were still being served before us. The waiters were the only good things about the place as they were very nice and was genuinely sorry for us and the wait. The manager didn't...
On my wife's 50th birthday, I invited 10 friends and family to celebrate at this restaurant. Unfortunately, the service was terrible as it took over an hour for our food to arrive. We were so frustrated that we decided to leave, but then they came outside to inform us that our food was ready. My wife was very upset and embarrassed by the whole experience. The food was cold and overall a big disappointment. We will not be returning and will not be recommending this place to anyone. Book a table now
As soon as we walked into the restaurant, my young son started having a typical toddler tantrum. The hostess who seated us kindly offered him some biscuits and juice to help calm him down - such a thoughtful gesture. The menu had a wide variety of options, the food was excellent, the portions were generous, and the staff were amazing - friendly and efficient. I couldn't find a single fault with our experience!
this is a first-class restaurant! not only the food and the surrounding superb, but the service and the friendliness of the staff is second to none. not only that, but the very generous portions of food are enough to satisfy those with a very great appetit! I can't recommend this restaurant enough, paired with a great atmosphere, what anyone wants!
Second Visit,First was Valentine's night we enjoyed our meal so much that's we decided to go back last night to try the Steaks ... now all my Fans on Facebook know we enjoy a good steak, and we were not disappointed, I can honestly say...it was the best steak I have ever had and we will be returning again very soon.
Very friendly and welcoming, food was amazing and portions where also amazing. And the flavours in the food definitely compliments to there chef. p Book a table now
Lovely food and drinks are made fresh and cold! Only small issue we found was the flickering main lights all around the restaurant.
Been here a few times and it has never disappointed great food and service
Dishes
Book a table now
Categories
-
Vegetarian
-
American
-
Barbecue
-
Turkish
-
Steak
Amenities
-
Accepts Credit Cards
-
Vegetarian Friendly
-
Gluten Free Options
- Table reservation
-
Private Dining
-
Street Parking
- Reservation
Harbour And Company
31 The Parade, Ards, United Kingdom
Reservation, Vegetarian, Fast Food, Seafood, Pizza, Steak
"excellent eating and brilliant staff. it was great."
Pier 36
36 The Parade, Donaghadee BT21 0HE, BT20 5BE, Bangor, United Kingdom
Reservation, Vegetarian, Seafood, British, Steak, Irish
"Excellent food and wine. Enjoyed everything!! Friendly service too! Nice atmosphere. Extensive menus."
Grace Neill's
33 High Street, BT21 0AH, Ards, United Kingdom
Reservation, Vegetarian, Fast Food, Seafood, Pizza, Steak
"Overall, the service at this restaurant was excellent and the atmosphere was perfect."
The Lighthouse And Grill
27 The Parade, BT21 0HE, Ards, United Kingdom
Reservation, Vegetarian, Fast Food, Seafood, Bistro, Pizza
"Excellent service and food. Early bird menu on a Saturday was a good surprise and the food was very tasty. Dog friendly too!"
The Moat Inn Donaghadee
102 Moat Street, BT21 0ED, Ards, United Kingdom
Reservation, Vegetarian, Fast Food, Seafood, Pizza, Steak
"The food was delicious and the service was excellent."