"Had a lovely brunch with family, amazing value for money. The new assistant manager is amazing, has transformed the atmosphere!"
Visited here on fri at tea time. Was taken aback by how empty the place was. We choose a table sat down. Went to order at the bar one of our party wanted onion rings for a starter but was told there wasn't any. So we changed tgat order to a prawn cocktail. Starters came and all went downhill from there. Tomatoe soup tasted like a cup a soup the baguette was barely cooked. The prawn cocktail had about 6 pieces of lettuce with a few prawns on top plonked in a soup bowl no bread nothing. Then came our mains. The fish had it's tartar sauce missing and the dried up bit of steak didn't come with the sauce I ordered as we were telling the waiter she walked off mid conversation. Then a man came aske...
Once again I would like to sing the praises of the pub. My family and I have visited several times over the last twelve month. The latest visit was 10th September with a double purpose. Firstly it was my youngest granddaughters 17 th birthday, the other reason was the first anniversary of the death of my wife. For this visit there were ten of us, me. My son and his partner, my two daughters, two grand children and my great grandson, along with a nephew. The service was excellent from start to finish. The meals were well presented warm and tasty. The attitude of the staff was friendly and professional through our, we were made very welcome, and nothing was to much for them. We have always had...
Stopped here on our way to Sheffield for some lunch,three of us in the party, myself,my husband and our friend,I ordered rump steak,my husband classic burger,and our friend soup,my husband half way through his burger found a long hair attached to his Burger, spoke to who we assumed was the manager, apologized an said another meal or discount,my husband opted for discount,this was done by taking my wine of the bill.£5.95.when I asked why was it not the price of my husband meal was told he had eaten half of it.the money has just gone into my bank£3.85 not even the price of my drink.my husband's meal was £9.is the fair .
The staff were exemplary. Scot both seat and took our order. He was well mannered, friendly and efficient.However, we must mention Shaun the manager. Whilst we were there a gentleman at a different table started to choke. Shaun was called and immediately took over. He attended to the gentleman and even though he managed to get the gentleman breathing he was not satisfied and had an ambulance called. He stayed with the family. Keeping everyone calm. The way he managed the situation was a joy to behold and if you have an award for the best member of staff (ever), please award it to him.
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We visited this restaurant for Sunday lunch with our family and brought our dog along. The staff went out of their way to accommodate us, providing water and some leftover scraps from the carvery for our dog. Despite the fact that our 55kg dog ended up sitting on the waitress' lap, the experience was lovely.
Went for Sunday lunch today been previously which was a lot better meal , range of carvery small normal and extra which is one extra slice of meat plus additional veg, really is for slice of meat anyone can fill there plate with veg.Not over impressed with the veg , good job it was two for
Despite the pub being fairly empty, it took 40 minutes for our 2 burgers and chips to arrive. One of the burgers was badly burnt and only came with about 8 chips. When we brought this to the attention of the staff, we were met with a shrug and a lackluster apology.
Decided to visit High Orchard following a very busy morning in Gloucester city for Retro Day. Excellent friendly staff, great fish and chips. Dog friendly and bonus as no longer car parking charges apply. Good luck to Lee, Vicky, Chelsea and team
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Had a last minuite meal with couple of friends food was lovely ,didnt take long to come out and was served with a smile , sat by a large table who complained and the manager dealt with it very well considering how rude they were to her.
Had a lovely brunch with family, amazing value for money. The new assistant manager is amazing, has transformed the atmosphere!
