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"Disappointing birthday experience, felt ignored and treated poorly."
Phone: +19737313463
Address: 1 Crest Dr,NJ 07052, United States, West Orange
City: West Orange
Website: https://www.highlawn.com/
Tuesday: 11:30-22:00
Wednesday: 11:30-22:00
Thursday: 11:30-22:00
Friday: 11:30-23:00
Saturday: 17:00-23:00
Sunday: 11:00-21:00
Dishes: 10
Amenities: 20
Categories: 5
Reviews: 6230
Been coming here for many years, for parties, business and personal dinners, but this last visit was disappointing. Several food items arrived cold or overcooked. The waiter forgot to bring an item we ordered and it wasn't even acknowledged. For the prices paid, I don't believe the value warrants another visit. I will, however, note that the entire staff knew this was an anniversary celebration and that was a nice touch. Sorry to say I cannot recommend the Highlawn, at this time. It seems to have lost its luster as being one of the finest establishments in the area. Quality of food, service and overall value always outweigh location and ambience.
The dozen clams and dozen oysters on the half shell were on the verge of bad and should not have been served. After the appetizers, we waited at least 40 minutes for our entrees, which arrived cold. Such a shame-used to be a wonderful restaurant. Doubtful that we will return anytime soon.
Entrees must have been premade banquet type . Came out immediately after ordering Applebees style served not hot but room temperature.
Both the food and the service were excellent. The view of the city skyline is stellar also.
