I had been turned off by a few people because I LOVE prime rib. I had just heard great things about the restaurant. Unfortunately the whole experience was disappointing for us. We had reserved at the open table and requested a stand. When we got there, the hostess didn't confirm our reservation when we told her we booked them online and still got us to a table. She was our waitress and was pretty good. The drinks were well made but small for the price. We ordered the prime rib. I got the girls cut and my husband got the kings cut, which was roughly a $ 20 price difference. When they came out, they were exactly the smaller portion I ordered in length and thickness. We ordered medium rarity (w...
Was at the bar. Not short of staff, but work flow is not organized. There are unnecessary delays, disorganized order taking. The staff is really not bad. It is a management problem. They should pay attention to the scale they are capable of managing. Was myfirst time here. If the menu that I got at the bar is all the restaurant menu, and the way the plated food came out, I am reallysurprised about the rave reviews this place got! I can understand the feel that they want to create, like you were in one ofthose bars in Japan, but I have certainly been to better places of the kind in US. And was really underwhelmed here. Thisplace probably gets more customers in a single shift than the total nu...
Jerico's has been our point of contact for special occasions for years. Unfortunately, this time has not fulfilled all of our previous experiences. Usually the fillets (Knight's Cut) are incredibly tasty and tender. This time they were barely seasoned and had to be sent back to reach the medium kitchen we requested. This information was shared with both the hostess and our server. While the hostess offered to put another steak on the grill, we didn't want that as it would have been wasteful as we wouldn't be able to eat it then and we wouldn't be able to eat it at home in time. That being said, the only response / action was to say that you and our server are sorry. We will continue to recom...
The food was very good. However, the service was not. It was a while before we came in and someone greeted us at the host station. Once greeted, we sat and then it took over 5 minutes for our waitress to contact us. We discussed getting up and going somewhere else when she got to our table. We ordered drinks and the wait began. We could see our drinks at the bar but again it took forever for the waitress to bring them to us. Overall, the only salvation for us that night was the food. It was very good. I had the prime rib and it was tops. I will try this again but was disappointed with the overall result mainly because of the lack of service.
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Going to this restaurant was a terrible experience. Our waitress was one of the worst I've ever had. We waited 15 minutes for drinks. When she finally came to take our order, she said she forgot her pen. She disappeared for another 20 minutes. The food was cold and tasteless. At one point my brother said my grandmother's steaks were better and that she was the worst cook in the family. To top it off, the waitress never came back with my change when I paid my bill, she pocketed it. If it had been more money I would have complained right away, but it was $ 8.
As always, the highlight of the meal was the prime rib. That's the main reason I have the occasional dinner at Jerico's. The blue cheese salad dressing is so-so and tastes like a glass, but the wine portions are quite generous, although the wine list is pretty dated and conventional. And at 77, I just have to have qualified to reach the minimum age for entry! Still, the prime rib is the best in town.!
Server was incredibly rude. I never asked if we need to refill drinks. I never asked if the food was okay. Ordered a medium-rare prime rib. It came out medium good. My husband's middle rib was much rarer than mine. Just an overall bad experience.
"Old school" steakhouse with minimal frills, so the food has to be shiny! The food was solid, the waitress struggled and our total time in the restaurant was close to 90 minutes - way too slow considering they weren't busy.
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We go once a week. You can't beat the food or the service !!
The food was great. We had the prawns and the chicken parm.
