We approached a booth and asked the first server we saw if we could go ahead and sit down. This server, who later introduced herself as Karen, rudely told us that we needed to return to the hostess stand. At the time, she was leaning against the next booth with her elbows on the table, chatting with two patrons who seemed to be friends of hers. I didn’t see her actively serving them, as another server was taking care of their needs. It wasn't just what she said, but the way she said it that was off-putting. She could have approached the situation in a more polite manner—perhaps by asking us to wait a moment for seating. On a positive note, our actual server was very nice. But Karen could d...
Hooters - Table reservation
7701 Preston Hwy Okolona, KY 40219-3138, Louisville, United States Reservation"Terrible experience. We should have walked out when we stood by the door waiting to be seated for 10 minutes with no staff in sight."
Details
Phone: +15029681606
Address: 7701 Preston Hwy Okolona, KY 40219-3138, Louisville, United States
Reservation, Booking
City: Louisville
Opening hours
Monday: 11:00-00:00
Tuesday: 11:00-00:00
Wednesday: 11:00-00:00
Thursday: 11:00-00:00
Friday: 11:00-01:00
Saturday: 11:00-01:00
Sunday: 12:00-23:00
Statistics
Dishes: 10
Categories: 5
Reviews: 5223
Address
Reviews
If you are doing an Uber eats pick up here, forget it, I walked in a waited for 10 minutes and no one acknowledges me at all but proceeded to wait on others that come in after me. Every time I get an order to pickup from there it is never ready and have wait forever on an order that should have been ready when I got there. This applies to the one on DuPont circle also.
Ordered takeout from this location and it wasn't the quality and delicious food I expected. Bone-in wings were dry and very bland tasting. Fries were undercooked and the Buffalo Shrimp were soggy. Will likely return at some point but it not anytime soon.
Another day where no one comes to work and staff that did show up is overwhelmed. I appreciated my waitress doing her best, but the overall experience was lacking. The food was just ok. I'm not sure about another visit... Book a table now
This is a fantastic spot for enjoying a beer and a meal. I suggest sitting at the bar for an even better experience. The floor staff tends to change frequently, so the service can be a bit inconsistent.
Great restaurant with excellent service! Although it took a little while for us to get a table because they were busy, it was well worth the wait. Definitely a place I would recommend for a nice meal!
Haley provided excellent service at this Preston location. She was very attentive, making the overall experience enjoyable. The food was great for lunch, and I will definitely be returning.
I had a great experience at this restaurant. The wings took a little while to arrive, but they were absolutely delicious. They also have a wonderful selection of draft beers. Book a table now
The wings were not terrible, but not great. 4 stars just because Trish the bartender is so sweet and personal. She was really great. Give the woman a raise!
Terrible experience. We should have walked out when we stood by the door waiting to be seated for 10 minutes with no staff in sight.
Dishes
Book a table now
Louisville
Categories
-
Delivery Services
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Chicken Wings
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American
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Wings
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Bars
Amenities
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Gender-neutral Restroom
- Table reservation
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Wheelchair Accessible
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Accepts Credit Cards
- Reservation
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