On arrival we had pre- dinner drink in the bar. Bartender was on his phone with his back to us until we politely called ‘hello’. He then served a large G&T with no lemon and gave my husband a handled latte glass for his beer. The round of two drinks being over £20!! Come on hotel Manager, this is a joke right?!?! The Bistro offer a tasting menu which was not available to our disappointment. Why?? (I’d even emailed to ask if it would be available and didn’t receive a response). Not good enough hotel Manager! They did not have the wine we chose from the menu. However, food served was good. Oh also hotel Manager, look at the tangled flag hanging outside the hotel. That’s not really good either...
Shocking food. Shocking service. We were a party of 11 and apparently it was because we did not pre order. Food was served in stages. Steak, followed 5 mins later by chips, followed 10 mins later with peas. Some sides did not appear at all. Manager blamed us...an gave 10% discount and a bottle of wine. Not good enough. Discount should have been at least 50%. Will never eat with you again. Very dissapointed given that your charges are so high.
Had a great time here on Wednesday. Abraham was our waiter and made us feel like we'd been going there for years despite it being our first time. He made my partner's birthday feel even more special and is a credit to the restaurant! The food was also incredible so those in the kitchen are clearly doing their bit too! Definitely recommend this place!
I frequently stay at this hotel for work, but this was my first time dining at the bistro for dinner. I now ask myself why I hadn't done so before. The food was excellent, but what truly made the evening special was the service provided by Amara and Hatty. Thank you, I look forward to trying more of the menu in the upcoming months.
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Went tot the bistro to have lunch and were the only clients and the waiter couldn’t even bring the correct drinks order. The table we were seated at was dirty with some cutlery missing and half a glass of milk left. The waiter took so long to come back with the correct drinks that we left without being served.
Very French influence to menu. Great service. A good balance between food and wine, as well as cocktails. Restaurant looked after children as well. Dessert were very rich but a great finish to an excellent meal. Waiters were engaging and interesting. Thanks for a good dinner.
Very enjoyable fixed price menu at a very reasonable price. Had smoked salmon and the pie afterwards. My partner had the steak. Very very good enjoyed in spacious surroundings. Good service and quality cocktails. Very convenient for a trip to the Fitz
My experience at this restaurant was disappointing. The food was overcooked and excessively seasoned, and the atmosphere was surprisingly quiet for a Saturday, which was not a positive sign.
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We came for the Chateaubriand and Malbec deal, which was fantastic. The service was great and prompt, and we were happy to be given a table by the window. Definitely recommend!
Very nice location and efficient and courteous service. The menu is very varied and ranges from meat to fish to...
Burrata Isle Of Wight Heritage Tomato Salad
Toulouse Sausage, Tomato Butter Bean Salad
Beetroot Houmous, Flatbread Crudités
Confit Duck Leg Parisienne Salad
Vegan 'Scallops ' Celeriac Puree
Tarte Au Jambon Et À L'ail
