I was very disappointed with my experience at this restaurant. I called in an order to go and specifically requested to order from the snack bar menu. However, I was charged the higher restaurant prices instead. I ended up paying over $20 more for less food than I expected. The sandwiches were missing the mushrooms they were supposed to have, and the orders of onion rings were much smaller than those from the snack bar. Additionally, the sour cream for the quesadilla turned out to be horseradish, which was extremely unpleasant. When I called to inquire about the discrepancy, I was essentially told that it was too bad. It was explained to me that because we ordered a quesadilla from the snack...
I really want to like the Ice House. I remember when Jack started it and I believe he is part of the ownership. We definitely need a high-quality restaurant for both locals and vacationers.
However, I was not impressed with my first visit. We ordered the Shrimp Scampi and the Marsala Chicken. The shrimp, pasta, and veggies were cooked beautifully, but the marsala sauce lacked flavor and was too thin. The chicken breast was unevenly cooked and attached to bones, not the uniform paillard that I expected.
It could have just been an off night, but it seems like they need to improve their kitchen staff. The service was okay, and despite this disappointing experience, I plan on giving them anoth...
Very disappointed. Called in an order to go and was charged the restaurant prices not the snack bar prices even though I specified I wanted to order form the snack bar. Paid over $20 more for less food. Sandwiches were missing the mushrooms they were supposed to have and the orders of onion rings were half the size as the snack bar. The sour cream for the quesadilla was horseradish, which almost made me vomit. DONT CALL IN AN ORDER!!! When I called to question it I was pretty much told, to bad. Because we ordered a quesadilla(which is on the snack bar menu) everything had to be restaurant price.
excellent service from my server matt. management polite and helpful. the host gave options to sit near music, on the bar, or in a quiet section. the food was fantastic and the chocolate lava cake for the desert was so good. very chocolate. I visited in winter and it is a bit cool in the building so wear a jacket.
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Very overpriced “freezer food”. The French fries are the frozen kind (which were barely warm”, as well as the mozzarella sticks and jalapeño poppers. The fried haddock sandwich was OK but didn’t seem cooked all of the way. Best part of the meal was the bun the sandwich was served on. Will not be going back.
Definitely not worth the price. I went with my husband and parents and my rice was mushy, you could tell the vegetables were microwaved and not cooked properly, and the prime rib was dry. They forgot my husband’s lettuce for his burger and overcooked it. Not good at all, we will never go back.
from the time we came to the restaurant, we started to smile. we were a party of 10 that became a party of 14! they have treated it with ease. with live music and great food and drink it made a birthday party safe and fun. 12/3/21.
The waiting staff was very pleasant! I ordered a shrimp cocktail, shrimp scampi, and a chocolate cheesecake for dessert. All of the dishes were delicious. The live music added to the nice atmosphere.
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the atmosphere and the service were great! Unfortunately, it was very expensive to eat and my fries lubricated like dirty oil.
Great food, great atmosphere and friendly staff!
