Icicles - Table reservation

I haven't gone to Icicles for years now. I remember everyone loved going to rolled ice cream places when it was trendy, but I still appreciate a good rolled ice cream place when I come across one.I came here after eating dinner because I wanted something sweet. It was either boba or this, and I chose this. I wanted something cold yet not too sweet. Upon looking at the menu, there are a few things you should know. There are regular cream flavors and non-dairy options. There's also separate stands/kiosks for if you want to pay with cash or pay with card. I ended up paying with card that night.With the iPad kiosk, it allows you to choose a base first, and then add up to 5 toppings for free. You...

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What a great concept, and a lot of potential to be something super great.The first issue I have with this location is how beat up it looks. There is trash on the floor, it looks dirty, and the walls look beat up. There really is no effort in the indoor decor, or making it a warm, welcoming place to be. Second, it seems understaffed... And that the two workers there are making ice cream and also taking orders at the same time... And they definitely need help in making sure they're attending to everyone... Because you do wait a while until you can order or get your ice cream. Lastly, I went for a non-dairy item, the piña colada, and it was not good. The description says it has pineapples, coco...

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I've come to Icicles a number of times over the years and just can't justify the price anymore. When Icicles first opened, they were $8 with unlimited toppings, which is already steep but still justifiable given the novelty (at the time) of rolled ice cream plus the amount of labor that goes into making each one.We stopped in a few nights ago, and Icicles has now increased their prices to $12.50 each AND toppings are no longer unlimited the ordering kiosk limits you at 5 toppings. Mix ins cost additional, so you could easily order a $20 cup here. Given rolled ice cream is relatively common now and the ice cream tastes like any other, I think it's fair to say I've been priced out of Icicles.

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How the mighty have fallen. Service was ok, but their Ube Everywhere had Ube Nowhere. They really tried to pass off plain, bland, white vanilla ice cream as ube to me ... a whole Filipino me. That was an expensive cup of LIES they made us pay for.

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It so hood and honestly it so cool the way they make it and u can add anything on it.

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