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"Good, old-fashioned house cooked Italian dishes. Quality and quantity were above expectations. Service was efficient, but a bit brusque."
Phone: (+1)2672634051
Address: 620 S Broad St, 19446, Lansdale, US, 19446-5249, United States
City: Lansdale
Website: https://ilboscaiolo.zyrosite.com/
Tuesday: 04:00 -21:00
Wednesday: 04:00 -21:00
Thursday: 04:00 -21:00
Friday: 04:00 -21:00
Saturday: 04:00 -21:00
Sunday: 04:00 -21:00
Dishes: 10
Amenities: 8
Categories: 5
Reviews: 269
This review is ONLY based on Customer Service Etiquette ! Scenerio: been to this restaurant before (before Covid). Coming from Philly. Bringing my 90+ year old Mother. Got there at 4pm, since the restaurant stated on their website opens at that time. We walked up to the entrance and was greeted by one of the owners, wife and she put her hand up with 5 fingers. No response, hand gesture. What class! I said, oh, in 5 minutes and she shook her head no and then stated 5pm. I nicely said to her, we came from Philly and your website stated 4pm. She shook her shoulders in saying, so what . First and foremost, she was RUDE ! No class! Second, you have a website for your business, you are responsible...
Five of my coworkers and I ordered to go food for the first time and we will never go back. First we were either overcharged by $20 or their menu prices went up drastically and was never updated on their online menu. Can't say which for sure because I didn't get a proper receipt and they kept the credit card receipt when I had to take the food back. Then one of my coworkers had a gray hair cooked INTO a meatball. I called, let the lady who took my payment know. I asked for a refund and she told me to bring the food back. Fine. I brought it back and once there she was very hostile and said there was no way there was hair in the food even after she was shown the hair that was very clearly cook...
On Tuesday night our first day in the area...we stopped at this restaurant by chance. It was close to our hotel and it was getting late. We feared if we kept looking for other places to eat other restaurant would be closing. This is a quaint authentic Italian restaurant. There were only two other guests there when we arrived sitting at a table together. The service was fast and the food was good. I ordered Fetticinne Alfredo with no meat. My coworker had ravioli. I forget what our VP ordered...but everyone said the food was good!
A family run business. If you love southern Italian cuisine, this is the place for you. The food is delicious and the portions are huge. Pictured calamari Fra divalo, scallops, chicken and mushrooms and baked ziti.
Good, old-fashioned house cooked Italian dishes. Quality and quantity were above expectations. Service was efficient, but a bit brusque.
