Il Divino - Table reservation

We sat at 20h15 and paid bill shortly after 23h00. Family of four with a reservation restaurant was busy, but not overflowing some empty tables. We waited an hour to get our main courses. Just the reason we were served was because we were flying someone to help us. Waited for desserts and invoice again. I've never checked a restaurant before, and I'm just evaluating myself now because it wasn't just us who experienced this bad service. Many people looked confused with the lack of service. The food was ok not to write at home, so I am very confused about the other reviews for this restaurant. We live in Switzerland and come, even for us three hours is crazy. Not many options in this city, but...

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Experience started well as we entered just after midday and were greeted warmly and seated quickly. Starter and maincourse were good but now the restaurant was getting full and we had to wait a very long time for the menus to choose our dessert. We...only asked for two scoops of ice cream but then had to wait over 15 minutes for them to arrive and that was after we had complained about the wait. Another couple also complained about the slow service. Lunch took close on two hours !

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We chose this restaurant because of the rankings. The staff was not friendly, we had to wait more than 2 hours for our plates and had to ask twice for TVA tickets. PS do not take the noix de St Jacques roti! Only 4 pieces for main dish with a little potato bread. Not enough!

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I had the best Caesar salad of my life here! The taste was wonderful. I was less impressed with the pizza, but it was pizza. The wine was great and the cream brûlée was also beautiful.

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The staff was very friendly. They seemed to fight with the workload. We needed a lot of patience. Food was very good

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