The manager at airport Rd Ferguson mo. Is very rude loud wouldn't let me talk because my pizza left the store when I checked at 442 I called them at 515 asking why my pizza been out the store for almost 30 minutes she got on the phone yelling it's coming then hung up. I called back requesting her name the young lady said she couldn't give it to me and she will put her back on the phone .I told her to cancel my order and they lost my business and I was on my way. But I decided to let the world know how unprofessional,rude and loud. Now as I'm making this review the driver shows up at 544 and I told him I cancelled he got an attitude. I told him that's why I doing a review and it's all in my r...
Customer service training is needed at the Ferguson Imos. Nell the manager needs to respect customers and learn respect and compassion.I had an unsatisfactory pizza delivered to my home, He refunded the pizza, but I took it back to the location and he wasn't apologetic at all. He had a nasty argumentative, defensive attitude.I didn't use any curse words when I spoke to him, I thought he could have been more compassionate and offered to replace the pizza for me.I hope the owner cares enough to talk to him about this matter.
I've stayed away from this Imo's for three years because of the negative reviews, so I can’t share a personal experience. I thought about trying it today since it’s nearby, but after seeing the reviews about the poor customer service and the recent pictures of the unappetizing pizza, I’ve decided to skip it. I'll drive a bit farther to find a better Imo's!
The pizza was hot and delicious!!Also I think it was the manager who delivered my food because delivery driver went home for the night!.I definitely would recommend this Imos!???here’s a picture.Sorry I ate most of it ?
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The manager at this location was extremely rude and sold us outdated food. When I called to address the issue, she hung up on me. I will be following up on this matter.
I ordered Imo’s today and accidentally entered the wrong address. They delivered it without confirming names, and now they're refusing to issue a refund.
Ordered a pepperoni and banana pepper pizza got a banana pepper pizza no pepperoni on 314 day and they ran of cheese never again
My first time at the location, overall good experience so I would go back.
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Give you that St Louis taste especially for out of town family
They pizza was good and hot.,a little slow but they were cool.
8" One-Topping Pizza, Side Salad, 16 Oz. Soft Drink
Chef Salad, Garlic Cheese Bread, 16 Oz. Soft Drink
Baked Mostaccioli With Special Cheese Topping
Spaghetti Or Mostaccioli With 2 Meat Balls
Baked Lasagna With Special Cheese Topping
Spaghetti Or Mostaccioli With Meat Sauce
Toasted Ravioli With Meat Sauce
Cheese Sticks With Meat Sauce
Bread Sticks With Meat Sauce
