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"the food was good. service staff has done the best of their work. bar has serious...no campari, no aperol, no pimms, no amaretto, no prosecco. eat slowly come, but definitiw wait. will return, only not at a weekend."
Phone: +15044551545,+15048331816
Address: 3400 16th St, 70002, Metairie, US, United States
City: Metairie
Website: http://impastatos.com/
Tuesday: 17:00-22:00
Wednesday: 17:00-22:00
Thursday: 17:00-22:00
Friday: 17:00-23:00
Saturday: 17:00-23:00
Dishes: 10
Amenities: 10
Categories: 5
Reviews: 1950
We arrived at a very packed foyer for our 7 PM dinner reservations at 5 ‘till. After a 40-minute wait, the staff seated our party of six in a very loud dining room. Impastato’s had packed the tables as close together as possible to maximize the number of customers. I had to squeeze into my chair, which was hard up against the chair in the adjacent table. Throughout the night the wait staff had to reach across my face to serve the diner to my left. The table was not set but had printouts of their five course pre fixe. Eventually our waitress came by and said she’d be back with some utensils. After delivering those, she took our drink orders. Iced tea for me, water for the rest with a request...
I'm not one for the evaluation much particularly bad, but last night was a terrible experience. four of us went to impastatos birthday. when we were there, nobody greeted us. several server passed without even recognizing us. not even a smile. After several minutes an older gentleman waits in one suit to get some of the theke, so I tell him we waited to sit. He tells me we have to wait for joe. (I think that was his name) when we knew why that was. finality joe comes to put us and how we go through the crowded restaurant, the same older gentleman in the suit cuts between 2 of us four and makes us a side so that he goes by. very rude. we talked! then we sit and brought in and no utensils or s...
we had a table for 7 o'clock Saturday, 14 mai reserved for our daughter's conclusion. even though we had to sit, we had to wait for over 2 hours until our main course is served! my youngest daughter eats from the children's menu and therefore started eating 9 o'clock. we were then kicked out to go boxes that were distributed 10 minutes after our meal. they are seriously understated, there are many busboys, but no server. the waitress visited the 3 other tables around us all the time. how she could ignore that we were courses behind the other table set menu) is beyond me. they always said that the “food comes”. I had to ask the abrupt rude manager twice. I noticed that our back dining room wa...
Crab fingers were really good. The bread came freshly baked. And the desserts are also a treat. Ate at the bar as on my own, but definitely has a family business feel to it. It was packed and with the food quality and the atmosphere it's no wonder. The service was attentive and helpful. We'll go again.
the food was good. service staff has done the best of their work. bar has serious...no campari, no aperol, no pimms, no amaretto, no prosecco. eat slowly come, but definitiw wait. will return, only not at a weekend.
