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"Very bad service Service: 1"
Phone: +41526721821
Address: Schweiz/Suisse/Svizzera/Svizra, Switzerland, Swiss Confederation, Neuhausen am Rheinfall
City: Neuhausen am Rheinfall
Website: https://www.rheinfall-gastronomie.ch/genuss/restaurants/insel-bistro/
Monday: 10:00-18:00
Tuesday: 10:00-18:00
Wednesday: 10:00-18:00
Thursday: 10:00-18:00
Friday: 10:00-18:00
Saturday: 10:00-18:00
Sunday: 10:00-18:00
Dishes: 18
Amenities: 13
Categories: 5
Reviews: 370
Very disappointing experience last week. My eldest daughter (who has a severe dairy allergy) asked for a hot dog and explained her allergy. She was assured no dairy was present in the dish, yet either this was false or there was contamination in the kitchen, as she suffered an allergic reaction, had to have an ambulance called, and kept overnight in hospital following administration of adrenaline shots a very nice bill of CHF 6,400.
Overloaded poor staff. Too much crowded. Food is not really amazing. They are charging 21CHF just for a heated bread with mushroom sauce and fries. Service: Dine in Meal type: Lunch Price per person: CHF 20–30 Food: 1 Service: 1 Atmosphere: 1
There were two dark haired waitresses who were very nice. There is a blond service woman who is extremely unfriendly and is in the wrong job. She was very rude. Luckily her nice colleagues apologised for her. Food: 3 Service: 3 Atmosphere: 3
