Sat in the drive thru at 815 pm on 9/29/2022 for 10 minutes and no one responded over the intercom. 4 cars were behind me so i drove up to the window. I asked to speak to the manager. Two employees got a third. She told me they must have missed me and that i needed to pull forward. I asked for a corporate number and she gave me a false number on the back of a receipt (provided. They would not give me the name of the employees working. One of the employees then told me they are very busy and that was the reason why no one responded for 10 minutes. He then told me I was lying about the wait time. When I refused to move, another employee then came out and gave me the actual corporate number and...
I had to pick up a delivery and waited for over 20 minutes in line just to get to the speaker. Once I got to the window the cashier was rude and he asked to see the app ok I can understand that. But after I showed him the order he told me to start the delivery Even though he had not handed me the food yet. He did not want his drive thur line time longer so decided to try to make me have a bad delivery time. After I told him no and explained why he got even more aggressive about me starting the delivery. I asked his name and then he demanded mine..... after giving him my name he rolled his eyes and then I asked again for his name which was finally given.... Which I don't believe was a real na...
I had to pick up a delivery and waited for over 20 minutes in line just to get to the speaker. Once I got to the window the cashier was rude and he asked to see the app ok I can understand that. But after I showed him the order he told me to start the delivery Even though he had not handed me the food yet. He did not want his drive thur line time longer so decided to try to make me have a bad delivery time. After I told him no and explained why he got even more aggressive about me starting the delivery. I asked his name and then he demanded mine….. after giving him my name he rolled his eyes and then I asked again for his name which was finally given…. Which I don’t believe was a real name b...
I sat in the drive-thru at 8:15 pm on 9/29/2022 for 10 minutes without anyone responding over the intercom. There were 4 cars behind me, so I drove up to the window and asked to speak to the manager. Two employees fetched a third. She said they must have missed me and asked me to pull forward. I requested a corporate number, and she gave me a false number on the back of a receipt. They refused to provide the names of the employees working. One of them claimed they were very busy, which was why no one responded for 10 minutes, and accused me of lying about the wait time. When I refused to move, another employee came out and gave me the actual corporate number and the name of the manager, Marg...
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The speaker at this restaurant needs to be fixed as it is broken and the staff are aware of the issue. When I ordered the big breakfast platter, I requested to have extra sausage instead of eggs and hash browns. Upon arriving at the window, I also asked for extra butter and syrup. However, when I opened my bag, I discovered that I did not receive the extra sausage and the amount of butter and syrup provided was no more than what is typically given. This was my first time visiting this location, but I have never been inclined to return due to the always present long line. I have decided that this will be my last visit to this particular restaurant.
I want to say that every time I come to this place, it is excellent. The food is always fresh, the customer service is excellent and my order is always correct. This review is actually in the hope of catching the attention of the upper management. This special location is great, but the location on Highway 10 and Raider dr. is terrible. I spoke to the DM for this place about the problems and nothing has been done. It really seems like his only night team in this place.
I went through the drive-thru and was disappointed by the lack of politeness from the young lady taking my order. She did not greet me and failed to say thank you at the window. When I asked for ranch, she simply stated it was in the bag, but it wasn't. As a business manager, I expect better customer service from my employees, even if they are young.
CHILDREN/CLOTHING Dirty Pommes and Tacos. Not sure if you use the same place for them, but they were both covered with unrecognizable burned sprinkles? This place is a hit and miss. You never know if you get decent food. Maybe it needs new management.
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Check before going, dinning room only opens if they feel like it on any particular day you never know
I love Jack in the box. I wish you'd take one to West New York.
Jumbo Breakfast Platter W/ Sausage, Bacon And French Toast Sticks Combo
Jumbo Breakfast Platter W/ Sausage, Bacon And French Toast Sticks
Jumbo Breakfast Platter With Bacon And French Toast Sticks Combo
Jumbo Breakfast Platter W/ Sausage And French Toast Sticks Combo
Strawberry Red Daze Red Bull Infusion W/ Red Bull Sugarfree
Jumbo Breakfast Platter W/ Sausage And French Toast Sticks
Berry Purple Daze Red Bull Infusion W/ Red Bull Sugarfree
Strawberry Red Daze Red Bull Infusion W/ Red Bull Energy
Jumbo Breakfast Platter W/ Bacon And French Toast Sticks
Large Bacon All American Ribeye Steakhouse Burger Combo
